March 2024 by Tufan Tufan
Unprofessional service.
December 2023 by Marta Maciejak
Very disappointed, had my winter coat cleaned some time ago, just took it out of the plastic cover and it?s covered in hair and fur! Assuming that hair is mine I have no idea where the fur has come from as I don?t own any pets. It looks like I paid almost £20 to have my coat returned to me in worse condition than I took it in. Not happy.
October 2023 by Alex Hyslop
Really annoyed to get to the Dry cleaners on a Friday at 5.20 and it is closed when the opening times online clearly state it closes at 6pm. Wasted journey with kids in the car and will have to make another journey tomorrow to get my items in time. Not the first time this has happened either. Why have opening times to service people after work and then not stick to them?
April 2023 by Cliff Nissen
This business is not organised or professional. They have lost an expensive quilt cover we asked them to clean, and have made no great effort to find it. Avoid!!
April 2023 by Kate Redmond
Took in a cushion cover and a light weight blouse to be dry cleaned last week. The chap told me they would be ready to collect on Monday. Arrived on Monday, it was shut initially and had to come back to be told that the items weren?t ready for collection. Then received a text that afternoon to say they were ready. Made another journey the next day to pick up said items, returned home to find that the cushion cover was as dirty as it was when I handed it to him last week. Cushion cover then had a sticker on it stating that ?it?s been brought to my attention that the garment has been examined and that further cleaning would damage the fabric? I fail to see how it?s even been cleaned? Looks like it?s been basically ironed and put on a hanger ? So popped it in the washing machine at home and finally it?s clean. Will not be returning with any other items, that?s for sure.Service: Organic dry cleaning
June 2022 by Ian Rogers
I have used this location for years and have always been impressed with the level of service. I use it mainly for suits and trousers which always come back clean and well pressed. I have also used the repairs service at times and this too has always been carried out professionally. This remains my go to place for dry cleaning and repairs.
July 2021 by David Dickson
My friend took my two-piece suits for cleaning marks didn?t come out badly pressed avoid
January 2020 by Rocío Sánchez Trujillo
Really disappointed with the way they treated me today.They not only did not a good job, my beautiful white jumpsuit was stained and they did not take any responsibility for this because the tag wasn't on.... COME ON! Ridiculous considering that I have been taken all my clothes there for 6 years... They guy was a proper "computer says no" and didn't apologies at all... I'm pretty sure I won't be back. It was a joke! You have lost a very good client!!
July 2019 by Rocío Sánchez Trujillo
Really disappointed with the way they treated me today.They not only did not a good job, my beautiful white jumpsuit was stained and they did not take any responsibility for this because the tag wasn't on.... COME ON! Ridiculous considering that I have been taken all my clothes there for 6 years... They guy was a proper "computer says no" and didn't apologies at all... I'm pretty sure I won't be back. It was a joke! You have lost a very good client!!
June 2019 by RocioT-1
Really disappointed with the way they treated me today.They not only did not a good job, my beautiful white jumpsuit was stained and they did not take any responsibility for this because the tag wasn't on.... COME ON! Ridiculous considering that I have been taken all my clothes there for 6 years... They guy was a proper "computer says no" and didn't apologies at all... I'm pretty sure I won't be back. It was a joke! You have lost a very good client!!
June 2019 by David Harris
Good clean all time
October 2018 by David Tees
Had to take some shirts back as they were clearly not cleaned or pressed the first time. Still unpressed after the second time. Not impressed with the quality or service.
February 2018 by Paul Pickthall
Very good very helpful staff.
November 2017 by JoyB-38
I have used the Johnsons laundry and dry cleaning service @ Waitrose Cheltenham ever since it was established. I have been impressed by the level of personal consideration, reliability and excellent advice always provided. All members of the team are helpful and they clearly work well as a team. I have also noticed that when a customer is unreasonable they are treated with courtesy and every care is taken to try to satisfy them - how ever difficult that may be! I should like my thanks and appreciation to be passed to the team.
July 2016 by Robert Bochanowski
Not recommend this company at all after when they damaged my wedding jacket. They give me money back but unfortunately I won't be able to use my jacket any more.if I knew that they don't have well trained staff I will never left my jacket with them.now I know ð???
