November 2023 by ade
The staff in this shop are very helpful and cheerfully. Makes a pleasant change from some outlets. Vast variety and quality items.Highly recommended.
November 2023 by Nicu B.
Love this shop,so many choices and god quality too. I will go again
November 2023 by bob hawkins
Good shop lot's of nice things busy coffee shop.
October 2023 by louise thompson
I returned three pictures to the Cheltenham store. I'd been decorating my bedroom and unfortunately they didn't match. I was explaining this to the cashier and I thought how friendly she was to me. She was very helpful too. Thank you for your help!
October 2023 by Kath Hodge
Dunelm cafe is always an enjoyable visit.Had a lovely conversation with the lady serving me.Then bought a pastry brush and spatula.The visit lifted my spirits.Well done Dunelm.
October 2023 by Teresa Newman
Just had the most helpful cashier, she has made my day
August 2023 by JacobNorton
Good but quite pricey for essentials like utensils. Also was buying loads for uni and the checkout process was very difficult
August 2023 by Sihina Mendis
Dunelm offers a wide range of affordable home decor and furnishings, making it an accessible choice for many consumers.Despite its affordable prices, Dunelm does not compromise on quality. Its products are well-made and durable, ensuring customer satisfaction and repeat business. Dunelm offers a vast selection of home decor and furnishings, catering to a wide range of tastes and styles. This variety makes it easy for customers to find exactly what they are looking for.
June 2023 by Andy
It's Dunelm. Some low quality, low cost products, some low quality high cost things and one or two reasonable items are ok prices. Shop is designed to make it awkward to leave, which is annoying.
June 2023 by Anne Dickinson
In store today asked male assistant directions to what I was looking for, directed me very effectively , I left clothes airer cover in trolley after paying, telephoned and the assistant found it and put in behind counter to be collected excellent customer service throughout our visit
June 2023 by David O'Shea
Very helpful assistant when asked for help. Good variety of items
June 2023 by Carole Wethmar (Nan)
Variety, choice, prices, staff were all good
June 2023 by Kevin Barnes
Really good, spent over 3 grand..
April 2023 by Terence Adams
Went in for a refund on a broom that broke after once use.Had receipt and my mobile (that I used to pay on) went to the till a very rude lady served me. Told me it had to be refunded via card ! Not on my phone. Ok strange policy but there is not need to talk down to me and be rude about it. Went to the car to get my card. When I came back in. the lady at the till was moaning about me to another customer. She was lucky for her I was in a rush or I would of complained. Shocking customer service!
April 2023 by Katie Bagwell
The layout is a bit confusing to be honest compared to other stores. I struggled to find what I needed and ended up going to the Gloucester store in the end.The team were helpful though and very lovely.