March 2024 by kevin rollason
Good eveningWe have just returned from Cineworld Cheltenham having seen The Motive and the Clue. The film was ruined by the vibration and low frequency sound from the adjacent IMAX screen. Most of the quiet passages were inaudible. We were in screen 10. A waste of money and I would politely request a refund. Please can you advise how I can claim this.
March 2024 by Laura Raven
Great service , air con was on full though so was freezing
March 2024 by Reuben Durnien
Cineworld in is a cinematic gem that never fails to impress. From the moment you step inside, you are greeted with a modern and inviting atmosphere that sets the stage for a fantastic movie experience.The first thing that stands out is the variety of movies they offer. Whether you're into blockbusters, indie films, or classic favorites, Cineworld has something for everyone. Their multiple screens ensure that you can catch all the latest releases without any hassle.The seating at Cineworld is incredibly comfortable, with spacious rows and excellent sightlines from every angle. The sound quality is top-notch, immersing you fully into the movie's world.What sets Cineworld apart is their commitment to customer satisfaction. The staff is always friendly and ready to assist, whether it's helping you find the right movie or ensuring your viewing experience is perfect.Another highlight is their concessions area, offering a wide range of snacks and drinks to enjoy during the film. The options go beyond traditional popcorn and soda, catering to various tastes and dietary preferences.Cineworld also hosts special events like screenings of classic films, premieres, and themed movie nights, adding an extra layer of excitement for movie enthusiasts.Parking is convenient, and the location is easily accessible, making it a go-to destination for locals and visitors alike.Overall, Cineworld in [Your City] delivers an outstanding cinematic experience with its diverse movie selection, comfortable amenities, and excellent customer service. Whether you're a casual moviegoer or a cinephile, Cineworld is the place to be for an unforgettable time at the movies.
March 2024 by Florin Valentin
Perfect ???
March 2024 by Tristan Blackmore
Watched the new Dune film in IMAX. Screen was clean, standard seats are comfy and feel more like VIP compared with other cinemas.
March 2024 by Terence Cassidy
Always amazing customer service and very clean
February 2024 by Atelia Gomes
What's with not giving break for 2...3 hrs movie? Don't you think it would be a better experience if people get to go for a washroom break without missing part of a movie???How can the experience be 5 star if one has to sit through the movie controlling their pee??
February 2024 by Mark Pointon
First time to this cinema. Initial impressions good, reclining comfortable seats with good leg room and the angle was great so no heads in the way. Then the bad.. the very bad. Unlucky to be in screen 5 which had a blown speaker in the wall ceiling half way down. Buzz buzz buzz with any bass or vocals. Ruined the movie. Would go again but if it said screen 5, would cancel. Mixed overall. Fix your sound system! My home Soundbar is way way better though was very expensive. Disappointed overall.
February 2024 by Michael Rickards
The usual cinema Experience. Tried 4DX or whatever it was for the first time. Wasn?t for me personally but kids may enjoy it.
February 2024 by Justin Thomas
Tired and empty.
February 2024 by Seren Jaye
Love this place. lovely staff, relatively clean. As clean as you can keep a public place with high turnover. Would love Cineworld to train their employees on the audio description headsets and how to explain them to a blind person because they always panic and that's not fair. I already know how they work thankfully but each employee I've had has either just spoken to whomever I'm with or just panicked. I've also prewarned a few times before I come in that one will be needed and always miss the start of the film while waiting for the headset but not a major issueOther than that We hire out screens each year for a large group and they are very helpful
January 2024 by Leo Stainton
Great service
January 2024 by Maz Maszlag
Wen for the VIP option & we were not disappointed. All you can eat food with soft & hot drinks. Took nachos, ice-cream & drinks into the screen to eat whilst the film was on. Electric reclining seats with a table and cup holder were spot on. We were so comfortable in front of the huge screen with great sound. Definitely will be returning again. Spot on Cineworld ?
January 2024 by Ruffneck1268
VIP is the only way to watch a film
January 2024 by Andrew Shoot
Seats were comfortable.
