August 2023 by David Matthews
Very good especially with the air con on. Plenty of stock visible today after the stock taking.Perhaps getting a little muddly in the aisles, but like the new fridges.
July 2023 by Nigel Boocock
We visit at least one Booker branch around the country every week, during the Summer and Cheltenham branch is the best one I've ever visited. As soon as we walked in the staff were friendly, helpful and smiling. It took no time to get us checked in as visiting from another branch, which often can take 10-15 minutes for some reason ! The store was very tidy, with all shelves well stocked and items front facing. Scott in the butchery department was super helpful, both with items we took then and also with items pre ordered for collection later in the week, even calling me to confirm the goods had arrived. As always the attitude of the staff comes from the top, and acting manager Maddie deserves to be made permanent manager immediately. She is obviously doing a great job motivating the team and running the store, and each time we visited she asked how our job was going and was engaging, friendly and efficient, a rare find in many a Booker store. Thanks Cheltenham team you made our job and visits a very pleasant experience, keep it up :-)
June 2023 by denisa homonnaiova
These guys are not interested in helping anybody if it doesn?t suits themSuch a bad customer experienceI have been querying about a productAnd Every time someone different answers the phone and every time its a different excuseIf you are not interested in serving your customers at list match up your lies so people actually believe you
May 2023 by Louise Apperley
Simple. Quick and Easy. Good Products.
May 2023 by Matt Organ
Very good . Staff Helpfull
November 2022 by Meteoritelover
Joined up with these people yesterday and it was a hastle free experience right from joining them right through to buying what I needed and leaving the premises. The chap on front desk was so nice and polite too. Nice place.
August 2022 by Jeffrey Warren
Lots of choice,good quality, knowledgeable staff and management, makes for an easy shop
June 2022 by Nicki Hardwick
Easy access helpful staff all round good experience
December 2021 by Martin Shipley
Can't beat a bookers. Went in for cake cases for ohcrumbs_dessert and as always but in bulk for own use. Currently planning a wedding and getting ideas for grab n go snacks for arrival.
November 2021 by Skruf Fie
Always enjoy going in here as it's wholesale. Staff are always friendly and helpful. Shelves are always well stocked. They understand the lanyard scheme and never make a fuss when I walk around or sit down when I'm at the tills. They'll even take my trolley out to the car.
October 2021 by Mr Blitz
Service always good. Staff always helpful and try the best to accommodate even during the difficult lockdown and restriction periods
August 2021 by Miss Magoo Tewkesbury
What makes the difference between one Bookers and another is service. If there's a queue they always open another till straight away, and Bruce the butcher is by far and away the most skilled, service orientated butcher I've ever come across. 5 stars without a doubt.
January 2021 by Bethany Kennedy
Staff absolutely! always chatty and helpful. nothing is too much trouble. Dont know why everyone is moaning on here about them. Unless your rude to them! i have never had a problem!
June 2019 by Andy Shepherd
Always had good service, but the butchery is outstanding. After years of getting our meat there without a problem - all of it perfect, one 3 Rib roast wasn't quite up to standard - phoned the butchery and Bruce immediately said come down and I'll replace it - no arguments. A life saver as this was Sunday morning with a big family (10) roast dinner planned for that afternoon. I doubt you'd get this kind of service anywhere else and definitely not on a Sunday at 9am! Top Service!
February 2019 by Graham Fern
Great Butcher
