9:30AM - 1PM
2259:30 AM - 1 PM
31 Promenade“Long waiting time to see staff, twenty minutes. Staff extremely helpful friendly and caring. Useful as I am deaf and getting on a bit and I have to lipread.Thank you all staff who helped me this morning. Knocked a star off due to long waiting time. More staff please.”
“The staff are so helpful & efficient, especially Joe who went out of his way to help me with a problem. He was so patient on the phone as I was quite anxious. I was also impressed by their speed & efficiency on processing 2 payments.”
“Thank you for keeping a branch open in Cheltenham. Have been in to sort out a savings account . Jo provided excellent service she was patient, thorough and followed up with us to make sure the account was actioned the next day. Nothing seemed too much trouble.”
Closed
The Square9AM - 12PM
Bank House9AM - 3PM
130 High St“A lovely lady helped me even though many people were waiting . If somebody is willing to wait cause it is busy sometimes, will receive a high quality service ! Excellent effort by a top brand”
9AM - 3PM
8 Winchcombe St“I would like to thank all the halifax Cheltenham branch for all their care and support on Monday 19th November, after i suffered a epileptic fit. All staff was so caring and professional. I really cant thank you enough. As a staff nurse myself, i certainly was in safe hands. Huge huge thanks to all that looked after me and sorry for creating the inconvienece!. The team was amazing. Thankyou again xxx”
9AM - 1PM
153 High St“I recently switched my current account to this branch and I can honestly say it's the best I've ever banked with.I have had a few queries, and managed to lock myself out of my account.Every member of staff there has been friendly, attentive and helpful, and resolved all issues...plus they're open until 5pm on weekdays!”
9:30AM - 1PM
2 The Promenade“I want to thank all the staff at customer services for there recent help over a online shopping company called Very. They recently instead of taking the minimum payment they overcharged me over 700 pounds. A Big Thanks to all who helped me over this. Money back in my Account you guys are Stars Thank you for your assistance. Thanks Account No 82131021 sort code 40-17-10”
9:30AM - 12:30PM
176-186 High St“Always an excellent customer service from Santander. Staff are polite, helpful and friendly. Service is quick and efficient with helpful advice and assistance.”
9:30AM - 1PM
128 High StClosed
215 High StOpen 24 hours
130 High St
“Excellent service Ollie was very pleasant and patient and informative. As my husband inquired about a fixed term account and he was so impressed by the welcoming attitude he decided to switch banks entirely to Nationwide. Ollie's other colleague was very helpful too helping him opening an account online as my husband who is retired finds the internet difficult. That meant a lot to us. Thank you for all your help putting us at ease. Mrs Osborne”