January 2024 by Lisa-Marie Halliday
Absolutely amazing shop! Very helpful, knowledgeable and down to earth, we popped by today to get the next stage up car seat and we will definitely going back for anything else baby related we need!
January 2024 by Jordan Woodhams
Myself & my partner visited babyland after my mum had recommended to visit here. This was the first time me & my partner had gone out to look at prams and car seats properly so we really didn?t have any intention of buying anything.Harry was amazing, he showed us how the pram I was looking at worked, and he also took the time to go through different car seats with us and also showed us how each one worked.We ended buying the pram, car seat & other accessories in a bundle which Harry put together for us which was great as we could choose what we wanted so that we didn?t have anything we didn?t want in the bundle.If I could give this shop, Harry & the other staff a higher rating I would, for a first time parent our experience was made so easy and we didn?t feel any type of pressure during our visit. I would urge people to visit here before going to places such as mama?s and papa?s as the experience feels much more personal!
January 2024 by Emily Fortescue
I wish I could say to every first time parents or in fact any parent to visit Harry at Babyland!As first time parents, getting equipped for the arrival of our little one was an already daunting experience. After nearly getting caught in the Mumas&Papas trap and John Lewis commission sell we stumbled upon this store by chance and was welcomed with the most friendly and knowledgeable team.Harry listened to our requirements tentatively and showed us our options and no question was was left unanswered and we didn?t feel like we were being sold to. For once we found it pleasurable experience and we can?t wait to pick our travel system and sling up soon!Couldn?t recommend enough and we will be back!!
December 2023 by Coral Covey Jewellery
My partner and I were travelling through England when our stroller brake became locked on and we simply couldn?t use it.We called ahead and spoke with Harry who told us about the models they had available. They had a brilliant range of strollers and Harry had an excellent knowledge of all of them. In short, it was a pleasure and we can?t rate them highly enough!
December 2023 by Ryan Williams
Such fantastic customer service and experience. Harry talked us through each stroller step by step offering valuable advice. Really helpful to try them all out! Such friendly and accommodating staff. Would definitely recommend! We will be back.
November 2023 by Ash Macey-Norris
We were served by Harry when we visited Babyland to buy a car seat and base for our soon to be first born. He was friendly, welcoming and extremely knowledgeable on all aspects of the product, not only selling the benefits but also giving us open and honest information about the not-so-favorable aspects. At Babyland you get a genuine, personal service which is hard to come by in big chain stores or with online retailers. We will 100% recommend Babyland to friends and will definitely visit again when the time comes.
October 2023 by Angharad R
I visited Babyland several times when pregnant and after in a muddle from all of the car seat and pushchair options. The staff gave excellent advice and helped us narrow down our options. They also checked our existing car seat giving an honest assess with no pressure to replace it. Thanks so much!
August 2023 by Alison Hodges
I bought my venicci pram from here in august 2022. It was Great value for money but what makes this place so great is the brilliant customer service. Every member of staff is polite, friendly and helpful as well as super knowledgeable. They will show you how to fit car seats and check they are safe. Nothing is too much trouble for these guys. I also like the fact that when you buy your pram the warranty doesn?t start until your baby is born..which is good because I guess your not even using it before then so why should the warranty clock start running! I am writing my review now because my bag broke which is custom fitted on to the pram and I took it back earlier in the year to try to get it repaired under the warranty but unfortunately it was not covered as it was an accessory. However they liased with venicci and still managed to get me a brand new replacement free of charge. I appreciate is also great customer service from venicci so I will continue to recommend them to my mom friends too! I?m so appreciative in todays ?cost of living? that the big expensive life purchases we make don?t just break after less than a year of owning them. I also had trouble with the car seat at the very beginning and they organised a replacement for me too. To show how much I love this store, there?s even a similar type shop where I live in Evesham but I travel here instead every time. And it?s so worth it. I?ll be coming back soon Babyland for a bigger spinning car seat! Thank you, everyone.
July 2023 by Thomas Merrick
We've recently collected our pram and have been really impressed with the whole experience from start to finish. Harry took time to talk us through a wide selection of brands/ options, and guide us to those that suited are needs (without a hard sales pitch!). We've been kept informed since, and then picked up preassembled pram, and had the car seat fitted also.In short, really informative, extremely helpful, top service, definite recommendation.
June 2023 by Caitlin Belcher
Couldn?t fault the customer service provided. We visited just to look at travel systems as I wasn?t sure what we wanted, after a member of staff (I foolishly forgot to ask for her name!) came to assist us and demonstrated how to use the pushchair and answered every question we had.Honestly the best service and assistance I?ve ever experienced in a retail setting, so pleased with our purchase and excited to collect and definitely will use again when purchasing our next stage car seat!
May 2023 by Olivia Johnson
Just went in for a browse as heard good things about this store to find the pram system I really wanted however online it was over my price limit to find it really discounted here so had to take the bargain! Staff were amazing and helped out so much with showing how the pram works and so on . Big thanks to Kate (hope I?ve got the name right )
May 2023 by Catherine Carlson
Brought our set from baby land Cheltenham, they were so helpful and kind. They made you feel welcome and nothing was too hard for them to do.Would definitely recommend going here ??
April 2023 by Gemma D
Great selection with really helpful staff. Really handy to be able to try out different brands and models. They will also let you take it all to your car so you can check it all this in the boot and the car seat is ok.
April 2023 by Hayley Dixon
We visited Babyland on a friends recommendation. We had no idea about prams or car seats and needed some help. Harry approached us and we were so thankful. He was so knowledgable and we felt complete confidence in him. He explained everything and gave us all different options and didn?t try and push a particular brand. We placed our order on the spot, and collected yesterday. The service here is excellent they put together everything and clearly explained it all. We are so happy with our Cybex bundle. Thank you Harry and team. We will recommend Babyland to anyone in future.
April 2023 by Jess Wood
Absolutely fantastic place with the most helpful and informed staff!I went to find a travel system, I had no idea what I wanted/ needed and they helped me find the perfect one.I have recently returned to get the next stage car seat. Again, they couldn?t have been more helpful, making sure the car seat fit in my car safely, talking me through how to change it from newborn to booster seat and then finally making sure it was the right fit for my child.I have and will carry on highly recommending this place to anyone in need of travel systems!
