March 2024 by Carl
It's an Aston Martin shop! Beautiful cars. What can I say. I'm not a Ferrari, Porsche person, this'll be my first stop ? if I ever win the lottery ?
February 2024 by Elliot Rose
Excellent service and professionalism
February 2024 by Andrew Morris
Excellent from start to finish.
January 2024 by Mike Willcocks
Marcus was extremely helpful, professional and knowledgeable about my recent problem with my onboard display. A software upgrade resolved the problem. Marcus even followed up with a courtesy call to see if the problem had been resolved.
January 2024 by Charley Oldham The f1 guy
Refused to post me a brochure all because they reserve them for rich people who buy their cars it's just a brochure it's not gonna do any harm so yeah rude and snoby
December 2023 by PETER HARWOOD
Great service and very professional. Marcus is very pro-active and helpful whilst Val on reception was very welcoming.
December 2023 by Mark Weeks
Good communication before, during and after the Service process plus pro-active arranging for covered pick up and return.Storage was made available to avoid poor weather. Detailed notes taken to make sure paint protection recognized plus a menu of valet services beyond standard wash and clean.
December 2023 by Jason Fontaine
Although not local to the Cheltenham dealership I've been helped out by Marcus on two occasions when my car needed a bit of special attention whilst I was staying in the area. Despite both of these occasions being very small and inexpensive issues I was dealt with as I imagine a valued customer would be - My experience of the Cheltenham branch has been faultless and they're certainly a credit to the Aston brand. Thank you!
September 2023 by Rambo P
Fantastic welcome from the receptionist! All members of the team made me feel like my issues matter and very considerate.I cannot wait to do business with this branch and will recommend highly.Again thank youRam Parmar
August 2023 by Neil Gosling
Perfect service - both personally and for my vehicle. Having enjoyed a 15 year relationship with the Cheltenham dealership, I would be very reluctant trusting ?Damien? to anyone else. Special mentions to Neil and Judith following recent service.
July 2023 by R Burgess
I have now used H.R.Owen Cheltenham for both purchasing and servicing my Aston Martin for many years. I can thoroughly recommend all aspects of the service they offer from purchasing a car through to the after service care in terms of annual car services, general maintenance etc.There after sales service team especially stand out in terms of knowledge, experience and more importantly customer service is in my opinion is exceptional and I am more than happy for them to maintain all aspects of my car with the knowledge that it is in safe and trusted hands and of which I have never been let down in the eight years that I have been a customer.
June 2023 by Alan Denney
This is my second Aston purchased through H.R Owen, Cheltenham, having bought previous Astons from other main dealers. The whole purchasing process was flawless, through James, whilst the after sales, servicing and minor repairs were handled extremely efficiently through Marcus (Moor) and Neil in the workshop. Marcus couldn't be more helpful and I have no hesitation in recommending the sales and service process which I have experienced. Also a special thanks to Val who presents a very professional face for Aston Martin at the reception desk.
June 2023 by CDS
A completely underwhelming experience when purchasing my latest Aston and simply not in the class of HWM . You throw north of £100k across the table on an aspirational Product and you encounter more emotion and enthusiasm purchasing a Big Mac . I have now had the Car which is a new Vantage a fortnight and its all that you would expect an Aston to be . Perhaps this is the thing with these large Dealer Groups , inevitably they are Salesmen rather than Enthusiasts and often it shows .
June 2023 by Stuart Robinson
Great customer service from a very effective and efficient team. Pre service and post service follow calls. Would highly recommend them.
April 2023 by Marcus Child
It's reassuring and increasingly rare to receive top grade service from a premium brand. I have recently had two separate pieces of repair work done to my car as well as the annual service.As ever, each experience was impeccably managed from start to finish by Marcus. The work done has been flawless.Thank you very much.
