I had to return a parcel using the Hermes service. On the first occasion the man I spoke to was so rude and unhelpful and told me that he couldn’t take it as too big and come back another time. I went back a couple of days later and again he was arrogant and rude. He told me to take back before one the next day, I said... read full comment
September 2022
No stars ignorant abrupt staff
July 2022
I’ll be writing to Hermes - this shop does not regard people dropping off and picking up parcels as customers but presumably gets paid for providing the poor service. Arrogant, rude and odious - the Hermes drop off in the Broadway is far better and that’s where I’ll be going in future!