March 2024 by Daniel Smith
I must say visited Tuesday 26th March 24@ 3pm. Best costa I have been in, nice friendly staff and good service never had this in a costa before.
March 2024 by Anastasiia Oliinyk
There?s only one toilet working from two excitedThe toilet is cloggedThe tables are not cleaned at allWaiting for coffee for 20
February 2024 by Paige Woodgate
This particular Costa ALWAYS has an issue... Whether it's the toilets are out of use, the dishwasher is broken (again & again), take away only, no air con/heating, no coffee lids to make particular drinks, ice machine out of use, oven out of use... The list is endless. I wouldn't mind so much at times if the service was decent. Unfortunately the staff in this branch aren't cut out for customer service. The manager of this branch clearly doesn't want to be at work and severally dislikes her job. Her staff seem to follow in her footsteps as they are very rude and sarcastic. Lots of things are usually forgotten on orders and then you feel you are putting them out of their way when mentioned. There's only one lady who I know is particularly pleasant in this branch and I'm very much a regular as I work in Rayleigh. It's such a shame as Wickford have an entirely different approach to customer service and the atmosphere in general is so much better. The staff here really let the place down and I think they need new management to renew their standards. I wish this was a better review but this review has been long overdue.
February 2024 by Ashley Morgan
It's a Costa, does what it says on the tin.
February 2024 by Lyubomir
A very nice place and staff and coffee :)
January 2024 by wizardtee
When you go here at lunch times, the service is really slow. Staff are really nice though. What she they had a fast pay counter. They would get a lot more customers. I had to leave a couple of time due to slow service. Have also noticed that when you buy the Pork Sausage Bap, you now only get 3 small sausages instead of four. If Costa coffee shops are gonna start robbing their customer you'll loose then to other coffee shops. Greggs does the same bap and its cheaper. Sorry Costa coffee, your gonna have to do better.
October 2023 by Pete Ankin
Sold out of the seasonal Maple hot chocolate, paper cups as the dishwasher is broken, again!If the croissant was baked this morning than Leyton Orient will win the Champions league! Soft and doughy, not flakey and crispy as it should have been.Disappointing ?Further to my visit here, went to the branch in Maldon High Street, dishwasher broken! Common theme here I think it's a staff issue rather than mechanical.
October 2023 by Jack Fernon
How is there STILL no dishwasher after over a month and I'm paying a premium to drink from cardboard cups. Not really what you'd
September 2023 by Dave McQ
Top service at both Billericay and Rayleigh stores in Essex.
September 2023 by Russell Webb
Nice cortado, plenty of seats. Pleasant staff
August 2023 by Esme
Despite being told my little, old dog wasn't allowed, the staff were so polite & helpful. Clean, bright, busy place. Wish I could afford to go more often.
August 2023 by Luke b
Quick service and quick prep. Was in and out within 5
August 2023 by Leyla Robinson
I would like to thank TIA for her service today.My little girl had poured my drink every where and my little girl was sitting on my lap.Tia rushed over to help me and clear everything up. Didn?t even moan was just so happy to help me out! When your a mum in that situation it is motifiring and Tia made the situation feel much better.She even replaced my drink I haven?t even had a sip off and my daughter biscuits.Just wanted to give her a review, as I felt horrendous but she made me feel so much better.So thank you Tia for your service xxKid-friendliness: Tia was just outstanding with her service today and made me feel at ease with my child
August 2023 by Shivani Sah
I order my costa coffee with some Tomato patti snacks but they just delivered coffee and there no number to contact tham such a poor system and people
August 2023 by Jan Lex
Very pleasant and peaceful. Excellent service, and the coffee was wonderful.