February 2024 by Nasar Iqbal
I have been ringing Home local for over a week for a viewing.They have been saying we will get someone to come back to you. I have been ringing 3 times a day for a week and no one has not got back to me.Home local truly do not know how to talk to customers and people,They are like third nipples completely useless.Do not give them your property to sale or rent coz they do not know how to talk to people,Keep away from them they will give you more problems and issues instead of trying to help.
January 2024 by j smith
I share this a year later as they threat to sue me when I said I will share how they treated me. They only care about their fee and treat you like your a peasant.This is opinion and my story of how I felt I was dealt with.Where to start... Despite offering to take the photos myself as it is what I do, I was told that they owned a property photography company that could provide amazing marketing, they uploaded photos of our property. Without trying to slander them and others all I can say is I was not impressed at all.When I confronted this I was called by Lewis the director. Which ended up in a back and forth that we had only been given their smaller package smaller of a £3000 fee which majority of other agents was offering £2000 with amazing marketing. (we choose them due to condition of purchasing a property through them) however he insisted he had the best stats for the area.He then said I can take my own even though we was now 4 days later and If I said earlier when we went onto the market I would have had them done ready to go live.A few days past and we decide to pull out of the property due to a problem we found with the neighbouring pub. (nothing to do with home local) when we pulled out of the property we also wanted to come off the market with home local as we originally intended on using another estate agent who we originally wanted to go with as they was cheaper fee with much better marketing too.This is where it really took a turn for the worst, I had 4 calls with the three guys Sean, Ben and Lewis over a period of time. The 4 calls were defensive and argumentative, they claim it was (informing me of the industry) Although it takes two tango my main aim was to be taken off the market with themselves. One of them claimed we could not come off the market as we had signed a contract in branch giving us no 14 day cooling off period even though it wasn't signed in branch at all. Once we argued with them proving them wrong they allowed us to come off the market and then we had calls from them informing us of laws and why they are the best.After waiting for a full weekend and another 2 working days pass we was taken off after a phone call and an email of Lewis explaining my situation again.Now I understand we may be on the lowest package and lewis made a very good point of this during our call, however reflecting I would say 50% of estate agents are less than your fees (average of 1.14% across the UK = our property being £200,000) and provide much better photos.I would also like to add that even though it may just be an apartment and as they have all reminded me and we are only paying £3000 which every-time mentioned to them it was clearly nothing to any of them.BUT to me and my partner this is our biggest purchase, this is our home, this is our first time selling and you?ve actually made it horrible, I've never felt this way towards a company.
June 2023 by Triston Blake
Great communication and service provided throughout the process purchasing my property. Would definitely recommend!
June 2023 by Angie Horner
Home Local helped me tremendously from start to finish with the purchase of my Flat. They were very professional, and efficient and made the journey very smooth. I would definitely recommend them. Thank you Sean, Ben, Lauren and the Team !
May 2023 by Ian Jones
Sold my property in a extremely quick time, very professional service. I would highly recommend.
May 2023 by Joshua R
Top class estate agent service from beginning to end. I have used Home Local to successfully sell a few properties.I would definitely use Home Local again. Thank you Sean and the rest of the team.
April 2023 by Sue Mc
Brilliant service, Ben came and viewed the house, very friendly, easy to talk to, very knowledgeable. He stated he would sell our house, he also undercut our other estate agents fee?s. The came to every viewing to walk the clients round and we just answered questions, this was a lot better and took the pressure off us.Well he did sell our house, quite quickly, thank you Ben.The rest of the team were also great, very helpful and did everything we asked from them. The sale progression team, great. Chelsea thank you.If I were ever to do this again I would definitely use them again and I am currently referring them to other people if they need estate agents
March 2023 by naomi page
Very pleased with our experience with Home Local. Chelsea J was amazing at progressing our sale despite lots of complications. She worked really hard to keep all parties communicating - thank you.
February 2023 by banuprakashsc
Homelocal were amazing throughout the process starting from viewing till completing of the property purchase. They have a wonderful team to help us throughout the entire process and were always made us comfortable as the transaction was dragged longer than normal. Thank you to the team
February 2023 by Mike & Pat Parish
Very professional team from first meeting withJosh to value and getting it on the market and obtaining the full asking price from the first couple to view. Then big thanks to Chelsea for following up and keeping us informed at all times until Exchange and Completion. Highly Recommended
February 2023 by Paula Steward
I would highly recommend Home Local. Sold my house quickly but with care and support through the process. You will be in safe hands with Home Local. All the staff pleasant and experienced.
February 2023 by Nicola
I would highly recommend Home Local, they were on the ball the whole time. I could always contact them and they would put my mind at ease at a vet stressful time. A special thank you to Josh, Lauren and Chelsea. Josh is a star!
February 2023 by rimantas mickus
We would recommend Home Local 100% as they?re were very efficient, helpful and it felt like they actually were working for us and helped us in every step through out.Thank you to Chelsea, Lauren and all team?
January 2023 by Wayne Carey
Steven was brilliant in communicating and arranging and taking of photos, highly recommend Homes Local. They already had a list of people interested in our property and it was pretty much sold before even going live
January 2023 by James Bergman
Home Local were very helpful in completing our first move in less than 3 months, as we wanted to be in by Christmas! Special thank you to Lauren, Chelsea and Chris who went above and beyond to help us through the process. Thanks so Much from Laura and James
