March 2024 by Marisa Taylor
Stopped for brunch and coffee and to do some work whilst waiting for a meeting. Staff were friendly, Wifi was ok and they served my go to Costa food of porridge and a latte so I was happy. Toilets need a code from your receipt to open the door which I was a bit surprised at.
February 2024 by Cristian Emanuel
Toilets out of order for more the 6 months, staff extremely rude about the situation when confronted! Total disappointment !
February 2024 by Vijaitha Das
Worst staffs in Grays high street costa. . Costa lakeside has very pleasant staffs and clean. Grays high street costa one of the staff was standing doing nothing inside the till. There was long queue. When we are running in the lunch break time, if they are not fast it?s difficult. When I asked the lady to warm up the sandwich while I?m waiting in the queue to pay, she stilll wanted to chill and stand there doing nothing. In addition the costa in grays feels stuffy with horrible smell. I won?t be surprised if they have lazy staffs
January 2024 by pembe aziz
Always love Costa but the person serving can always change the Atmosphere. Today me and my daughter were served by Hyde who from the start was smiling and engaging in small talk with us, she has lovely people skills and was happy to answer questions making us feel comfortable and heard when ordering. She is Credit to the company.
December 2023 by Adem Gultekin
Too noisy, can't hear yourself talking, pots and cups seem to be clean, chesee sandwich was ok, nothing special, tissues are extremely poor qualitydoesn't adjust the prices They're charging for what they serve, toilets are out of order which is not acceptable, serving food without toilet facilities mustn't be allowed, won't be visiting again to eat but may visit for a cup of coffee ?
December 2023 by Ancuta Alexandra Ionita
Great place to have a coffee and a snack, friendly staff.
October 2023 by NatashaO4
Quick service, helpful and friendly baristas. Literally the nicest three staff serving I have ever met at a Costa. Friendly, helpful, suggested options beyond what is normally on the menu and looked so happy to be doing their jobs. Thank you for making me and my daughter smile!
August 2023 by David Desborough
Friendly staff, nice atmosphere & music.Air con is always on which helps in the summer.Most importantly the coffee is consistently excellent where as other costas in the area are inconsistent.The only negative is the toilets are always closed.Overall the staff deserve a big pat on there backs ?
June 2023 by V S
If you are looking for a coffee place in town, then Costa is one of the best. Good service, food, and coffee. Nice atmosphere in this particular branch. Always clean and tidy.
April 2023 by shirley critchett
Had a lovely fresh sandwich and a really lovely coffee ?
April 2023 by Natalie Frances
Costa, in Grays, Essex, makes the best Caramel Latte. Piping hot (at my request) not warm and super frothy and tasty. The lemon curd tart is also such a naughty treat. Staff friendly and nice to see how efficient they are cleaning tables
April 2023 by Ionut-Cristian Balaceanu
The girls in the morning shift, they do the best espresso!!!
March 2023 by CLarissa
A quiet place to just have a coffee while gathering your thoughts. I love this place
January 2023 by Sophie Rouse
Staff are always really welcome hand helpful. Great options and a frequent favourite in our householdVegetarian options: Fab choices
January 2023 by Sience lab
Didn't tell me the free code was not for certain drinks
