£4.15 for a small decaf oat milk latte not even filled to the rim. Served by a very grumpy employee, with 20 mins to go til shop closure on a Monday eve at 19.39. firstly, we can all have bad days, but THAT grumpy, in a client facing role? And 2ndly, 45 pence for a little oatmilk, and 10p on top for decaf? The memo about... read full comment