May 2024 by Josh Ashley
No problems normally, but I ordered an iced latte, and requested a straw, to which the server (a young male) replied in a sarcastic rude manner "just so you know, your not supposed to drink those with a straw". Not sure why they felt the need to say this wether they were having a bad day or not it was bad customer service, Never had any problems with any if the other staff they are all lovely.
May 2024 by John Cass
Nice and comfortable. Good service. Can get very busy.
April 2024 by Eleanor Marshall
Has wide doors and lots of seating - which is very helpful if you have a pram. I feel I can sit in here for a while and breastfeed my baby and feel comfortable. The coffee is lovely.
April 2024 by Carolyn Kaira
Had a chai latte and Jamal had a cappuccino.
March 2024 by Jane Agnew
A very enjoyable
December 2023 by spartan leo
Just love the
November 2023 by Bistra Kichukova
One of the Lady?s stuff is all the time look like she don?t want to work. She always look bored, if she don?t like this job why she is there??? Is really not professional.
October 2023 by Steve Robbins
Mid afternoon, little choice of sandwiches. Wifi difficult to access.
October 2023 by Emma Bobocea
Disgusting attitude on a Thu morning. You need to go an complete a customer service course at entry level. You are beyond rude! I have visited many Nero shops but no one kicked me out as soon as I entered the shop. I will never come back here. Why would you spend your time and fuel to be questioned?! Is it your shop? You dont own anything! It?s a public space, one, and number two Mum wanted to eat first because she had blood test. Caffe Nero - this is your employee. ?I dont think we deserve such behaviour. Also, people having dogs in here with their food on the table and they expect people to eat food on the leaked the table?! ? really?!
October 2023 by Ray Tempesta
Popped in for a quick drink. Very spacious café, with quick service. Noticeably cleaner and a bit more upmarket than the other chains on Epping high
August 2023 by turpinbird
Incredibly rude staff, served the wrong thing to my friend and then came up to me having a go about my friend whilst she was in the loo. Terrible service.
July 2023 by Nicholas Jones
Can stand in line for a while, but probably the best coffee in Epping High Street. Can easily spend £20 on coffee cake & sandwich. Be warned though, can get busy.
June 2023 by John Prop
Great coffee, really nice cake.
April 2023 by damien walters
Friendly staff and dog friendly
April 2023 by David
Visited around 5.30 pm on Thursday 16th of May hoping for a hot coffee in a relaxing environment where I could catch up on my emails.But the untidy long haired female that served me was very abrupt and discourteous to the point of being rude. Coffee was thrown at me without a napkin. The place was cold aparently because the staff could work the air conditioning and I couldn't get an internet connection whilst inside the place. Stayed 5 minutes just to down the coffee.Not impressed at all and unlike the many such establishments that I visit very regularly