February 2024 by Olu Beam
I have been treated rudely and with utter disdain and abusive language this evening, the manager of this shop needs some serious schooling in customer service and respectful communication. Also they have disregarded my statutory right to get a refund for an item that?s faulty. A pair of Adidas slippers I bought had loose fitting on the right foot, and I even tried to pick another pair in exchange but found that the last size 5 in display had thesame issue. So I asked for a refund so I can go elsewhere to buy these item. All they wanted was to offer me a credit note or exchange or nothing else. In our conversation, he said I was wasting his time, said I spoke with a slur, and kept insinuating that I had no such right as to ask for a refund. Well, it?s was an altogether appalling experience for me and I can?t imagine myself or anyone I know coming back there! (In the attached picture, you can almost see the pocket on the right foot which feels really loose, whereas the left foot is just right)
February 2024 by Alex Mckinney
If they answered the phones i wouldn?t have wasted my time driving there to find the product not in stock
December 2023 by Mel Pyne
Shocking service today, managers are rude and will not talk to you when requested. Tried to exchange boxed items purchased on 23/12/23 with receipt as wrong size purchased, store refused - staff advised manager had confirmed that morning not to exchange or refund ?handled? goods, said manager then put ?handled? goods back on shelf. Do not waste your time on money visiting this store.
November 2023 by Ryan Nayler
Very good for finding stuff for any sports
August 2023 by Keeley Fayik
Very unhelpful staff , clearly no customer service experience or training had. And made a hole in a shirt as had difficulty getting a security tag off. Shirt was £110.00 and then questioned about given a refund back. So went and ordered from the football teams main website. Also no printing letters available and nobody know when there will be more or when they have a delivery. Clueless.
August 2023 by Ann Harper Clark
I was looking for tracksuits for my grandson asked young lady assistant to help me she was very helpful and found me three tracksuits which were perfect which I purchased. Definitely go back.
August 2023 by Mr Wade
First time a store has decided to hold on to my money, regrettably this is a scam and I am done with these stores taking someone for a mug. Returned a shoe only after one day and I am being told I will be issued a credit note not in cash(of which I paid with). Scandalous!!!
July 2023 by Richard Ball
Thursday 29th June, Just like too say a massive Thankyou too all the staff, Mainly the guy at the front of the store for getting me the 4xl Slazenger T shirts 2 for £15. stores don?t have this unless you go online, This is my 2nd visit too this store, Thay have everything. Highly recommend too save money going online.
June 2023 by Elizabeth James
You can get some real bargain here
May 2023 by Steven Pennington
Such a HUGE range and reasonable prices for the most part. Unfortunately however, the staff at my local SD at Tollgate are atrocious, but what can you expect when prices are this low?
December 2022 by Phil Simmonds
Just bought a pair of sketchers golf shoes for winter didn't know they done golf footwear luckily the guy that served me did very helpful and 20 notes cheaper than amazon ?
December 2022 by Dave Mills
Lot better prices than the Norwich store, lot more selection too
October 2022 by nicola grant
Was very disappointed in this sport direct found the staff very unhelpful. Wonted to try trainers on but they've got no shoe horns to help try them on and the staff can't recommend any trainers so I left without anything.
August 2022 by M M
Was super busy today for bank holiday Monday. The shoe area downstairs was bustling with people which looked like an extremely stressful environment but the staff were focused, kind and helpful and despite the rush one colleague spent time with me while I tried to track down the asics I wanted to see if I could get them from another store.
August 2022 by John Staunton
Fantastic help from the Saturday staff. Great customer service!! Great prices.
