March 2024 by Denise Stevens
Thank you Anita for helping me with my medication on Saturday and being so understanding to my imminent need. Your bosses should be so proud to have such a hard working polite chemist working for them.
February 2024 by Richard Ford
Definitely gone downhill in recent times . Staff doing their best but short staffed and over subscribed. Patients gunna suffer
November 2023 by Semilore Ajibola
Great pharmacy with a commited and friendly team. They are efficient with the handing out prescriptions- sending messages when your medicine is ready and there is even a kiosk to collect from. Always helpful even when busy.
November 2023 by Paul S
They work very hard coping with the huge amount of prescriptions and enquiries that are dealt with week in week out.
September 2023 by Laura
Never been to such a miserable place, rude, unhelpful place. if the staff don't like the job...go to acting school and get a smile at least.
July 2023 by Keita Lynch
Wonderful staff who do their absolute best in an extremely busy pharmacy.There is so much more pressure on pharmacies now to act in place of GPs ? and are constantly dealing with cantankerous customers who treat a pharmacy like a regular shop. Yes, prescriptions can take a while and you may have to queue - but this is for your own safety. Medicines are prepared and checked carefully for you, in your own interest, there is also only so much a small pharmacy can stock at any one time!Thank you for all your hard work, care and commitment.
June 2023 by Maria Grant
Answered phone very quickly and was able to answer question regarding my mother's prescription. Was able to pick up prescription easily. I do recommend this pharmacy.
November 2022 by julie macrae
A queue to place a prescription. Another queue to come back and collect. Being treated like a child when asked why I want two months supply ! There?s not enough hours in the day to have to comply with all the nonsense about getting a one month prescription each month when you?re on it for life!
October 2022 by Vi Haddow
My husband went to collect my drugs today 25/02/2022, although my card stated I should collect on the24/02/2022, BUT no drugs ready and could not have them until Monday , disgusting service , as this was a regular batch prescription! what was I supposed todo over the weekend. In addition the staff did not appear to speak or understand English , and they really couldn?t have cared less !
October 2022 by Hypo Gaming
Went there to get my husbands prescription with him. Every time we go there, we have to cue. There was a query with one of the items. So the lady who was serving us shouts out what it is in font of the other customers the medication was a private one. This was very unprofessional and I won't be going back.
October 2022 by David Coleman
Very helpful and professional, yes you may have to wait outside and if it's raining it either is or is going to so check before you go, but on a warm sunny day just relax and enjoy ( better than waiting at Tescos and certainly quicker)
October 2022 by David Greenslade
Inaccessible phone too often! Outside queueing freqently occurs.
September 2022 by Emily Wood
Mary & the team at St Johns pharmacy have been nothing short of exceptional during my mothers end of life care. We have had no issues with collecting prescriptions whatsoever in the last 8 weeks & I believe there has been hundreds, some of which pretty unusual, but nothing was an issue for these guys.The pressure they are under as a very busy pharmacy has never come across in the staff, they?re always polite & smiling.Thank you guys for making such a difficult period that much easier. We appreciate you enormously.In the nicest possible way we hope to see you a bit less now, but we are forever grateful to you. Thank youEmily Wood & family
September 2022 by Happy People
Just awful. Rude staff who go out of their way to be unhelpful and apply no common sense or logic. Twice I have received the worst service and very publicly. I visited the second time after my local shop had sold out of the item I needed - something from ?off the shelf?, I took a deep breath, entered the chemist thinking things couldn?t be worse than the last visit - how wrong I was. There is no recognition on their part that things need to improve, the service I received was embarrassing and unprofessional. I already have prescriptions sent to another chemist, due to several failings of the pharmacy here to effectively dispense this medication, and it seems I will now also have to buy general medical supplies and treatment from them also. Such a shame, used to be a lovely chemist with a community feel, not anymore - complete shambles.
September 2022 by Arsene Who?
It took me 53 times over the space of about 1.5 hours for them to answer the phone and when you do bring it up, they can be pretty rude. It's not the first time that I've been unhappy with their service either, I've had major issues with important repeat prescriptions where they lost it and then they had the nerve to blame my doctor and me for it.Possibly the worst pharmacy I've ever used.
