October 2023 by Alex Smith
If I could give zero stars I would a bunch of idiots work for cex I bought crash bandicoot on ps4 and the case is broke when I bought it but yet when I go to sell it back they won't take it cause the case is broke literally the worst place to sell anything robbing basterds
August 2023 by chris wingfield
Excellent staff always happy and helpful with great attitudes.
July 2023 by Isaac Pablo
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July 2023 by Purple Charms
I couldn?t fault them today. Me and my boyfriend had to visit them today as I had bought a psp from them and unfortunately it had a fault with one of the buttons (one of them things). We didn?t have the original box or receipt for it but that didn?t bother them they did everything they could to get us a replacement and was super understanding they was absolutely amazing today thank you so much he is very very happy.
April 2023 by Jake Harris
Demeanour with customers not great. Might benefit from a few more adults working there ?
March 2023 by Sammy Hart
Expensive and complete gamble on quality, have bought stuff completely inexcusable quality, would NOT recommend.Update: avoid, went to sell something and was promised a call. 5 days later no call so I went in and they said they wouldn't accept it, and just hadn't bothered to call.
February 2023 by Jake Martyn
Traded in a Rare Pink Ps2 with controllers etc.Agreed £63 for it which I was happy with , just needed to be tested which couldn?t be done on the day, fair enough. Said they?d have it tested and will be contacted by email following day to be informed if all ok and funds transfer will be processed. Heard nothing after 3 days, was nearby so went in to see what was going on. Had been tested but was missing the av cable (fair enough I wasn?t aware) and said they?d have to knock a few pound off. Said they could only pay £30 not £63?! Apparently it was because it had a few minor scratches (the physical condition was confirmed before I let them take it) which was reflective of the original £63 pricing? Complete waste of time and money for parking etc. never will I go in again.
February 2023 by Andy Tillett
Won?t be using this lot again, agree £203 subject to testing, passed testing, wife went in to pick up money, about to give her the £203 then someone decides that they can?t/won?t (for some mythical reason), I go in and they?ve decided to down grade the phone, oh and the price has gone down To £173!
January 2023 by Glenda
Really good experience selling. Store was bright modern and well laid out. Will come again.
November 2022 by Liam Johnson
Shocking how much they rip you off. They offered me a small amount of money for a ps4 and sold it for 4 times the amount on ebay. Plus I got the cash in stead of I store credit. Also they might want to invest in air freshener for the store as it always stinks of BO in the store.
October 2022 by Glen Hook
Pointless. Waste of an hour. Brought an old Google phone in, brand new condition and boxed, bloke assessed it and said 80-100 quid once they've tested it and to come back in an hour with my ID. Fair enough. Dossed about town for an hour, when I came back a different guy gave it back to me and said they can't take it as the left ear sound output was duff. I took it home and tried it out... Guess what..... Nothing at all wrong with the sound, left and right, or the phone as I tested it fully. I can only guess the boss man told the employee when he was testing it that they had enough phones in stock and not to take anymore, to the cost of my time and after the initial guy lost his bottle to tell me after wasting an hour of my time:-/
September 2022 by Nadine Bloomfield
Very rude to customers and a horrible shop, got told to bring back item if not happy which happened then to get giving store credit insulted much. Never shop in this place bunch of thieves
August 2022 by Callum Darley Gibson
Taken far to long to try and sort out a few basics items to sell, didn?t get given a testing time until a lot later. Mentioned I was in a rush and didn?t live in the local area, left after 30 minutes as I would rather go to my home town cex which would be a lot faster and better service, complete waste of time?
July 2022 by Community Spy Colchester
Good prices, good service & 2 years warranty on your purchase. What else can you ask for?
July 2022 by Alistaire John Cook
Take your goods, and don?t pay on time.