July 2023 by Chris White
Been ringing for almost two days no answer on the phone.
July 2023 by jeff williams
Writing on behalf of an elderly patient who does not have access too the internet:The last three prescriptions she has received, she has had the wrong patient's repeat prescription in the bag, this is something that should be taken very seriously.This is a serious breach of patient confidentiality and not acceptable. I informed the pharmacy the first time but due too her being elderly she never realised the 2nd time and I have just gone too help her filling it out, too realise it is once again the wrong person's medication.I will be looking too take her too another pharmacy going forward, this is a very serious matter and I may still take this further depending on the process involved.
July 2023 by Anne Mowatt
I will not use this pharmacy again, as along with another reviewer on here , my mother in law has also been given another patient?s repeat slip on more than one occasion, this is a serious breach of confidentiality, I may have let it go but the pharmacist/owner was so rude to me and seems to think the problem is with others and not her, I will be reporting this to the GPHC !
April 2023 by ??????? ?????
Disgusting service. I came and bought syringes. Seller - sold them without specifying that they are only for oral use only. I only found out about it when I opened the package.
May 2022 by sammy hardy
the staff are very friendly and nice
March 2022 by terry dean
More interested in selling Teddy bears and other things,nothing to do with a pharmacy.
January 2022 by Dianne Chapman
All the staff are friendly, helpful & professional.
December 2021 by Roy
I'm new to the area.My experience of this pharmacy is excellent.My prescription was not a stock item so needed ordering in. It arrived in 48 hours. The staff were friendly, knowledgeable and efficient. Considering how busy they are at the moment they did very well indeed. I will be using them from now on.
November 2021 by Caroline Joyce
Very good experience every time helpful staff. I often have my dog with me when collecting my prescription and a member of staff will always bring it out to me so I don't have to tie dog outside couldn't ask for more polite and helpful staff thank you all
August 2021 by paul mansfield
They don't answer the phone! So you have to travel all the way there to be told if they have your medication or not!
May 2021 by Andrew Gray
Had a bad experience at the pharmacy with an individual. This highly valued establishment gives repeat polite and informed service.Just can not understand how a person may consider so entitled to behave so.Standing on pavement and speaking through open door.The scribe was short an item.Sadly I experienced a lady who I had never met before "fronting me down and accusing me of rude verbal conduct." There was denial of that item.On asking for a more experienced staff member to explore my prescription item issue, she stormed off requested another member of staff, retuned and slammed the outside door which banged loudly closed. An agency man then approached looking anxious and clearly with an expectation of trouble, then opened the door I asked him if he had witnessed the door slamming which he denied despite in front of him.He was very professional , became relaxed and quickly established the missing item along with the date prescribed. The exchange was concluded however the request for the ladies name was avoided and passed to another staff member who after repeated request wrote the name down. I am told the owner will be in on Thursday and I may discuss the matter then.
March 2021 by Sarah Leonard
Friendly, helpful and always happy to offer advice when needed.
December 2020 by Bonnie Roberts
I have been on / off about writing this as there are some very helpful members of staff at this pharmacy, however generally the service here is shocking. They NEVER have the products on my prescription in stock and are always unhelpful if I need alternatives. I always have to take time out of work to come back 2 even 3 times. They are rude and unhelpful on the phone and I will never use them again.
July 2019 by Molly Watson
My daughter and I use this chemist regularly - usually busy but have no complaint about service or attitude.
June 2019 by martin drummie
Unhelpful. They took my prescription from me and then told me they going to have lunch and to come back in an hour .LIVID. THEY SHOULD HAVE TOLD ME BEFORE TAKING MY PRESCRIPTION. NEVER!! WILL EVER GO BACK.
