October 2023 by Alan Hatch
Great bank and really helpful friendly staff.
August 2023 by katie hannon
I moved over from Ireland to start my nursing journey and the second day I moved over I was so homesick and didn?t want to be here, I went to other banks they all told me join online and I walked into TSB Chelmsford?s and I cousins have thanked the staff for being nothing but supportive and helpful and kind and also chatty and I was so welcomed and they helped me set up a bank account start away and ever since then I will always remember that day I walked in. I could recommend this bank to anyone they are beyond brilliant
August 2023 by judi groves
Friendly staff.
May 2023 by Martin Simpson
Staff are very friendly. The level of service in branch is excellent. Great advice which gave me confidence I had chosen the right products.
October 2022 by Morning Glory Breakfast
Ignore opening times for a Saturday. No counter service means - it?s essentially just open as an atm. TSB are the worst ?high street? bank now. Congrats! Manager in branch is rude and now at all understanding. The guy who seems to be there a lot is could not be more helpful. Thank you
June 2022 by Joe Cooke
No service during the weekend whatsoever - Leaving most people absolutely no face to face assistance at all. One colleague is always helpful in store and friendly when it?s possible to speak to someone but not good enough for a major bank
February 2022 by Deejie 007
Branch is closed on Saturdays.Friendly enough staff... but frustrating and drawn-out experience setting up a new account, with conflicting info on website, in branch and from staff.
December 2021 by stephen haynes
Friendly professional staff.
June 2021 by Catherine McCann
Very friendly and helpful staff.
November 2020 by Richard Jennings
Always friendly counter service and all staff when visiting.Haven't been during the current situation as live too far away for casual visit and not working in Chelmsford at the moment.
November 2018 by Val Rayner
Staff are very helpful and friendly
Trying to get through to customer services is impossible I am seriously thinking of changing banks.
February 2017 by Vicky Louise
Always get great customer service from the ladies at the counter.
