October 2023 by Brenda Colthurst
Great advice and support with choice of tiles.
August 2023 by A P
Visited the store yesterday to purchase some adhesives for my floor tiles, the idiot refused to sell me the adhesives if I don't buy a special membrane costing about £400 a roll as otherwise my floor won't be stable enough for tiles. I have done all the prep work on my new screed and I felt I was being tricked into buying additional items which I did not think was necessary. I appreciate the advise given, but as a customer i take the decision and am responsible for that. The pony tailed staff at the store is a complete idiot for refusing to sell me 10 bags of adhesive. Got them from next door store where I received super customer service and free bags of adhesives too!! Topps Tiles, get your customer service sorted, it's none existent in Chelmsford Springfield store.
February 2023 by James West
Sean was absolutely brilliant, customer service was 100% and really helped me regarding tile choice through great knowledge of products
February 2023 by matt pant
Very helpful and friendly service from Sean
January 2023 by Margaret Amery
Staff went out of their way to be helpful.
October 2022 by Paul Haynes
Excellent service. Highly recommended.
October 2022 by Margaret Regan
Called into store for some advice, and the staff were really helpfuland pointed me in the right direction. Thank you.
September 2022 by GesnerkaM
Excellent customer service. Thank you very much Sean ????????
September 2022 by helen jones , poor choice
Lovely people, really helpful and couldn?t do enough with helping with colour, sizes and quantities, well done top tiles for having fantastic staff and a great Selection of tiles ????
July 2022 by Mark Franklin
Probably the best Topps Tiles I've been in.... The staff are very helpful and very knowledgeable......
July 2022 by Nisha Nair
A huge shout out to Deputy Manager Paul at the Springfield store. He was very helpful, friendly and offered very good service at the store. Thank you.
May 2022 by Fay Hutton
Excellent service received from Luke. From a friendly hello and allowing us to look around with out being pounced on or feeling pressured. Helped and advice given as well with what products work well (grout trimmings ect) definitely recommend
January 2022 by Marta Gesner
Excellent customer service. Thank you very much Sean ????????
October 2021 by Laurence Marchant
I needed floor levelling compound, and Sean gave me a good deal. Friendly and helpful.
September 2021 by Stuart
We visited Topps Tiles at Springfield on Thursday and were very pleased with the staff's professionalism. The service was excellent and Sean couldn't have been more helpful.
