December 2023 by Claire P
1 person working on the lead up to Christmas. The queue was over an hour long. Go elsewhere if you can.
December 2023 by Alexis Carr
I went to this post office today, there was one person serving there were over 20 people in the queue. I had to post 3 letters overseas. I was in the queue for over 45mins. I felt sorry for the lady on the counter, but there was no urgency or customer service or apology for the wait.The other lady had apparently gone for lunch. Perhaps lunches should be done out of peak hours or train someone part time to cover lunches!
December 2023 by Graham Cochrane
1 person behind the counter on a busy Saturday afternoon on the run up to Christmas, queue of 11 people, just to buy a stamp, no apology from the staff for the delay.
May 2023 by Tony Eagleton
Pleasant enough staff, always a long queue.
April 2023 by GlowingGlobe
I always get attentive service once I get to the front and the best advice when I need it. It's not their fault that they are understaffed. The uncontrollable part is that some people are bringing packages that need weighing whilst others need one stamp. Give yourself more time should this happen to you however, I've never had to leave the queue in a rush.
April 2023 by P N
I always get attentive service once I get to the front and the best advice when I need it. It's not their fault that they are understaffed. The uncontrollable part is that some people are bringing packages that need weighing whilst others need one stamp. Give yourself more time should this happen to you however, I've never had to leave the queue in a rush.
September 2022 by David Miles
Good place, fantastic staff happy chatty and always smiling, like Martins they treat you like a valued customer, i give it 10 out of 10.
July 2022 by Dean Godfrey
Slowest serving post office in the world. Two staff behind counter but only one working whilst the other shuffles paper. Queue is easily 10 people deep.Staff should prioritise serving customers and then deal with admin during quieter times
March 2022 by Mam Abear
Unbelievably slow service. No sense of urgency. Staff just chat. No apologies for the wait. Just really unprofessional. Such a shame. So unnecessary.
January 2022 by Lou Ronald
This used to be a lovely post office but complaints have been made one being myself.Completely immature manager an his little side kick who do nothing but shout screech across to each other. Don't even attempt to get off stool behind counter to serve you, talk inappropriately about personal matters infront of customers an make no attempt to serve you whilst talking about sports. Very very poor service
January 2022 by J
Poor customer service.No sense of urgency - I was the only one in the shop at 17:15 Monday. Took a minute before either of the ladies acknowledged me.Confusing advice - I needed to get a document somewhere ASAP.?You could do 1st Class Signed For which is 1-2 days or Super special next day delivery which will cost 3x as much and be there in 2 days because you?ve missed the cut off time of 17:07; it?s more secure and since it?s a passport you should do this?Ok but sounds like it?s going to get there later and why is my post not secure both ways? She mentions identity theft and basically makes the choice for me. I can?t speak for Royal Mail?s care and quality of service, only she can. I feel like I got strongly up-sold at the expense of the PO?s reputation.The signage and posters advertising their ?Next Day Delivery? and saying ?Don?t be rude to our staff? made much more sense on the way out.
December 2021 by Mark Traynor
Went down there at 610pm and the main post office counter was close but website says open till 630, so I asked the guy working in the store and was told that he couldn't send my letter as the till for the post wasnt open.Also had a problem on another occasion where it said it was open but closed mid day and knowone in the shop was trained to deal with post so why advertise that its open when they cant do the post.
November 2020 by Galya Cox
Delightful service! Very friendly and pleasant staff who always greet you with a smile. Knowledgeable, patient, and always willing to help. Thank you!
November 2020 by Alex B
Aways a queue
October 2018 by Brian & tracey Scotties
Efficient and friendly