December 2023 by Don Sebastian
Staffs are not friendly and I think what they think is that they are giving out food for free, I have gone to the restaurant couple of times and this was consistent and about food as always KFC doesn't want to make good food in united Kingdom thats the truth and they wanna make more money.
December 2023 by Trudi Horan
Ordered a bucket for a kid?s get together at 17:25 food was finally delivered at 19:20!! Kids all went home after school hungry. It?s called fast food for a reason!
December 2023 by Ricky May
Food is lovely.Service is a bit slow. I've been In there a few times now and always stood by the counter, and multiple staff stand there or walk past you, and I always have to ask them if the till is open and then someone finally serves me.Also very very slow to get your order too.
December 2023 by Harvey Steven
£60 PARKING CHARGE for parking in the restaurant car park for over an hour! Absolutely ridiculous!Otherwise a pleasant visit.
December 2023 by Shinoy M R
"Appalling Customer Service Ruined My Dinner Experience"I visited KFC on Broomfield Road in Chelmsford, Essex, this evening at 7 pm (05/12/2023) with the hopes of enjoying a quick and satisfying dinner takeaway. However, my experience at this particular branch was nothing short of disappointing, largely due to the appalling customer service provided by a staff member named BH.After receiving my order, I realized I needed some tissues for my meal. I politely asked BH for some, and to my surprise, he directed me to fetch them from a location where none were available. When I pointed this out, rather than acknowledging the oversight and rectifying the situation, BH blatantly neglected my request and feigned busyness.I patiently waited, hoping he would address my simple request for tissues, a basic customer need. Unfortunately, BH continued to ignore my request, even as I raised my voice out of frustration. It was disheartening to see a staff member so indifferent to a customer's simple and reasonable request.The lack of courtesy and professionalism displayed by BH was not only disappointing but also disrespectful to customers who choose to dine at KFC.
December 2023 by Oleh Khomynskyi
Used to drink coffee here regularly. But once arrived before opening time, bought a coffee from the Tesco next door, and got a £100 parking ticket.I now drink my coffee elsewhere.Parking: God forbid you arrive early or stay a little longer - a £100 fine will come in the post.
December 2023 by Vince Cooper
Had the drive through 2x in the past 3 months and out of the 10 peice bucket. I received 17× drumsticks. Won't be back.
November 2023 by Wilvales #1
Very quick but where's half of my order seriously I paid £20 for a fillet meal and a boneless banquet and in return I get half a burger for the fillet meal and for the boneless banquet I don't get a my burger or popcorn
November 2023 by Joe Ashley
excellent customer service from Jennifer on Friday night she should be rewarded
November 2023 by Claire mccormack
They have changed the chips so they are spicy and not everyone likes spicy food got told if you want normal chips without spice have to order at till and ask for them. The floor was very slippery in there today feet were slipping very dangerous won't be going back there.
October 2023 by Lee Cornell
The service was rubbish. Ordered 3 meals. Missing ice cream on one, Missing corn on another. Last meal - paid for large and got regular and missing hot wings. Considering the place wasn't busy, this was slapdash. Will avoid in future.
October 2023 by Charlie ?Pokewillis? Willis
Food was nice. They did get mine wrong the first time but sorted quickly. Nice staff. Overall very nice ?
October 2023 by Ian Beresford
When visiting Chelmsford I use the drive thru or eat-in for a quick meal. Service has always been quick and pleasant. The place is very clean and efficient.
October 2023 by John Lieberman
Worst kfc ever .only customers but we waited ages for food. Then when food arrived it coldHorrible
October 2023 by Sia Yousefi
I really enjoyed the atmosphere and the kindness of the staff. A+
