From customer service to lack of security - I am surprised that this can even be considered a bank. I opened a business account here about a year ago and I have been stolen from twice. They bank allowed amounts upward of 5k to be stolen from my account without any extra verification. Both incidences occurred outside of... read full comment
November 2023
Had a terrible experience with a representative at this location called Georgy. I was quite taken aback, he was incredibility rude and I felt borderline aggressive with me. I'm honestly a bit lost for words.
July 2023
Amazing experience as always and super happy I met Emma which by the way she is a rock star and fantasticThanks ever so much to all and especially to this super magic lady that helped me enormously as she guided me all rhe way and as well check up on me a few days later and all went great thanks to all and especially thanks... read full comment
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.