February 2024 by Hollie Scott
Friendly helpful and good service.
February 2024 by Charlotte Godfrey (Char)
Great well presented store with everything you could possible need, very helpful and friendly staff.
February 2024 by Emily Howard
Staff are lovely but it's soooo expensive!
February 2024 by Jules Wallace
Actually, I visited here to see the vets. Sam is just lovely and could not love my girls anymore than I do. She's patient and gentle with my girl who had very painful ears. Sam explained everything and gave me choices and her best advice, so I felt more in control of what was happening whilst being fully informed. I would 100% recommend Sam and her full ream at Vets 4 Pets. Thank you from Lexi, Roxy, Katie, Giz, Mum, and Dad
February 2024 by quicksilverswife
Great pet shop but parking my mini bus was a challenge
February 2024 by les moore
Purchased a blown reptile basking bulb and wasn't easy getting replacement. They should have a testing solution being an electrician I tested the bulb prior to leaving the car park should of taken my fluke tester in with me to test prior to purchase even though I showed the cashier the test and how it works it still took the original cashier to resolve the issue without any issues she did her up most to remedy the situation
February 2024 by Alec Sheppard
Smaller than the Chelmsford store but nicely laid out.
January 2024 by Karl
Got what needed
December 2023 by Freddy Clarke
Staff are good and good selection of fish, however there is often a lack of live feeders
November 2023 by chris milner
Great staff very knowledgeable
November 2023 by Paul Ketley
Staff could do with being a bit happier.Products good ( when they have the stock) it's clean and welcoming but the staff all seem really miserable.
November 2023 by Genevieve Johnson
The conditions you keep your hamsters in are cruel. Barely any food or bedding; and 4 hamsters piled on top of each other in a space no bigger than a lunch box. Educate yourselves on hamsters needs! You should be ashamed of yourselves.
September 2023 by Perry Collins
They stick a decent range of dog food at competitive prices plus I knew a rabbit purchased from this store to live over 6 years and still going strong ( wherever you are Kevin the bunny much luv)
September 2023 by Ralph Cummings
Ordered on line 48 trays of wet dog food,on opening the box many of the trays had split open in transit.I spoke to the manager at Braintree and he said he would deliver new boxes after he finished work at 8.30 pm,he did and collected the damaged ones.BRILLIANT CUSTOMER SERVICE
August 2023 by Stuart Lennon
Went in for many items including for our new golden retriever pup we pick up in a couple of days and our regular supplies for our current golden retriever.Don?t forget if you haven?t already signed up for the VIP club to make sure you do because the vouchers can save you a lot of money. We saved £40.00 on our shop by using these vouchers.As always the staff are very friendly and knowledgable and all combined make for a great shopping experience.