December 2023 by Woodsie
I like matalan for my jeans, I only wear Wranglers which are £20 or so cheaper there, bought two pairs.
December 2023 by Steven B
I ordered by Click n Collect. On reaching the store I found the collect area was at the far end of the shop. Presumably so you might pick a few items on the way. It even directs you a longer way around the toy section so you can get the kids hassling you.Arrive at the till, which I could have got there sooner if I hadn?t followed the signs. You have to queue behind the card payers, a real quick service this is (not). Then they couldn?t find it.Never again will I use their Click n Collect.We know why you position the tills at the back and furthest point. Do you think your customers are thick and don?t realises why you do it?
December 2023 by Jem Jackson
Store manager went above and beyond to move stock from Basildon to Lakeside store. Called me to confirm they?d done it too. 10/10!!
December 2023 by Phyllis Chamberlain
Lovely shop staff are very helpful and friendly love shopping at the Basildon store thank you XX ????
December 2023 by Sue Red
Nice clean tidy store.. Good range of clothes and homeware...
December 2023 by jenny anderson
Had so many compliments for my £55 green puffa coat
November 2023 by sarah bristow
Everything you could need in a clothing shop. And as a bonus they have some homewears aswell
November 2023 by Kevin Emberson
Big selection and good prices
November 2023 by paul nicholls
Great place to shop for a full range of products including the following items in the future to help you with your purchase.
October 2023 by samantha Aspinall
Im a regular customer at Matalan Basildon and staff are super helpful & go out of their way to help you find anything you need.Always a friendly welcome from efficient staff & the store is always well stocked and tidy.One of the most pleasant Matalans I have ever shopped in.Would just like to mention that Shelly helped me today with an issue I had and was very knowledgeable and helpful. So would like to thank her.I'll be back next week for my next shopping haul ?
October 2023 by Wendy Woo
Helped by a lovely lady called Shelly today at self service, she put all my shopping through and packed for me as I had a crutch and she could see I was struggling. Really nice to get good customer service for a change ?
October 2023 by Brook Campbell
Had my son for the first time in a long time due to the usual reasons..Went into Matalan to get him new clothes for the weekend at 7.00pm.. from 7.30 onwards the tannoy announcements were coming every five minutes "make your way to the tills" and they were extremely loud and very off-putting when trying to talk to a child and sort out clothes.I mentioned this to a manager/ supervisor who then got VERY defensive and turned her back and walked off while I was in mid flow of talking. I said to her she was very rude and the rudeness from her continued.I made my way to the tills and paid £102 for his clothes and on the way out she almost caught my eldest son in the door.To go into a shop and spend over £100 and get treated like this is appalling.. small businesses would never survive acting like this..I took a photo of her after almost catching my son in the door and her response was to hold up her camera and then as we got in our car she used her phone (which I take it is her personal phone ) to take a photo of my car and children... Matalan needs to inform their staff that it is illegal to do so.I will not be returning to this branch.
October 2023 by John Smith
Very cheap prices and a good selection of goods. I have found that some of the clothing lacks quality, but at the price point they sell at its difficult to complain. Some great homeware products and staff are helpful and friendly. Large carpark to the front of the store with a few disabled spaces. We will definitely return when we have more time. ??
October 2023 by Chris & Sue Govus
Good selection of clothes/items, sizes can be out, hense only a 4* also find it weird having tills so far from exit at the Basildon branch, Essex.
October 2023 by Allie Wickens
Good store, wife range of products. Always struggle to find staff though she get the feeling their run off their feet
