March 2024 by Bob
I work for a care company, looking after the elderly and vulnerable. Recently went in with a patient, elderly gentleman who struggles with his mobility but would still like some independence, so I help him by carrying his shopping, making sure he's safe. Yet again it's the same lady everytime, like in all the other reviews. Because I was carrying the shopping I have to be ID'd for a bottle of wine even though I'm not paying and the shopping is not for me and there is no way the man is able to carry it. I understand there are laws but the patient (in his own words) looks like he's been dug out his grave and to add insult I have a beard, besides what partying youngster is going for the bottle of 5%. I usually wouldnt blame staff as they are just doing their job but at this point I regularly have to play the game of is it satire or is it brain damage as it only happens with one lady who seems to be mentioned regularly in the other reviews. It seems common sense isn't that common after all. Will be using Morrisons in future, cheaper there too.
August 2023 by Amy Wood
Fed up of being id?d by the same lady each time I go in, and now this time for paracetamol?! Have to be 16, and this lady consistently id?s me, despite having seen my ID multiple times, I have tattoos and am quite clearly over 16. Stupid customer service and always the same woman. Other customers complained too, and offered to buy me the painkillers because of how stupid the situation was.
January 2022 by savvy she
The staff in here are so rude, never known supervisors to be so dim and unhelpful. The supervisors just stand around doing nothing. One was really rude had a name tag Sue. I think someone should tell her to sort out her attitude. Speaking to not only her staff rudely but her colleagues.
November 2021 by Micha? Jaworski
Absolute lack of any competence. On 17th July 2021 around 7pm me and my girfriend popped in to get some groceries for our camping. We got some beers as well. I?m 27 and have been asked for ID. I showed my Polish photo ID which is is accepted everywhere and the lady tells me that it?s not valid and that Co-Op only accepts driving license or passport. Tried to explain that it?s valid, shows my DOB and it?s my second most important document after passport and birth certificate. Before brexit that?s what I?d been using for travel so it OBVIOUSLY is valid. Guess I talked to the wall. Pure ignorance. Shocking.So despite having wonderful time the lady succesfully ruined our day of celebration because that was the closest shop we could get to. Not to mention we were camping, going on foot from eastbourne for hours.Shop is nicely located and clean but this particular staff member from that particular shift needs some serious basic education.
November 2021 by Dan FULLER
Great staff, great selection of produce. The garlic and cheese stuffed mushrooms are to die for. OOOhhh... it were like Xmas and birthday the first time I tried the succulent bbq chicken pizza....very reasonably priced too in these days of economic belt tightening.
November 2021 by Mark Addison
Refuelled. Good shop, plenty of goodies.Pleasant staff,
October 2021 by Charlotte Payne
Lovely store, staff are great and the selection of food and drink is really good! Never had a problem and I visit probably twice a week at least :)
September 2021 by David Pickford
covienant location food good quality.
September 2021 by Margaret hill
Great found everything I was looking for .
September 2021 by Toby Williams
Is this branch of the coop trying to compete for the UK's worse shopping experience?
September 2021 by Deborah Atkins
I was disappointed as a member of staff was clearly I'll, coughing constantly, walking around the store with no mask on, mixing with the customers etc. I will not be going there again.
August 2021 by David White
The store layout is very good and modernGood range of stockDelicious own label productsNot yet offering plastic free loose fruit and veg rangeI've experienced inconsistent service standards here unfortunately. Majority are good, however a minority pull the shopping experience down - hopefully this will improve
August 2021 by Steve Pilfold
Well stocked and handy. Annoying at the moment the Post Office shares the premises as it means you can't shop due to number restrictions when most in queue are holding parcels!
August 2021 by Hugh Murray
My first time found it ok not stopped by someone with no id because i went the wrong way down a aisle and told the staff not to serve me it seems one eyed veteran's need to be extra vigilant.
August 2021 by Simon Warner
Staff follow the covid-19 protocols and keep locals safe. Well stocked shop with good prices on things that people need.