I went into the bank to arrange a meeting to troubleshoot some issues with an account as well as set up another account. I was told they were fully booked for the next month. It was abundantly clear that they had no interest in having a meeting and were desperate to direct me to an online chat bot. I insisted and was offered... read full comment
June 2023
When banks decide to close in the middle of the afternoon, the least they should do is ensure their external cash machines are fully functional. Come on guys, this is happening again and again, your customers deserve better!
June 2023
Quality branch, and a Terrible bank, staff are awful.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.