June 2021 by Anne Clark
Today there were only 4 tills open at 11.30. Each till had 4 or 5 people in. As I had to get to work it was a case of having to use self service.
March 2021 by Amy Taylor
Had wonderful service from your colleague Marie on Tuesday. She was covering the self serve desk around 4.30pm. I got a rescan and had to do a full scan as two packets of something were stuck together so had only been scanned once. My daughter has broken her wrist and I have had my vaccine jab which I had a really bad reaction to so we were both struggling anyway. Marie kindly took us to a spare till and helped process the whole shopping with such loveliness and cheer. She realised how I was feeling and really went that extra mile. I even forgot my pin due to my poorly state and she was patient and kind and didn?t make me feel embarrassed at my ditziness! Eventually we got there and Marie really deserves a big THANK YOU from us. Please pass this on to her and let her know she is an asset to your team.
April 2020 by Lorraine von Biel
Have been West Hove store twice in the last month. Usually weekly, reduced as limiting my exposure due to Covid. I have found the organisation very good. The staff very friendly, as usual, and all working very hard. As a health professional myself, and continue to work. I wish to send a big Thank You to you all.
February 2020 by michael o
..... and already machinery does not work. Unable to order, americano, cappuccino, etc. Asked for filter coffee with cream - no cream - how can a cafe attached to a supermarket not have cream!!!! So opted for milk. Filter coffee was disgusting
October 2019 by Luca C
Easily the best supermarket out of the chains. Fully stacked shelves . Lovely bread .good offers chatty staff
April 2019 by ASmith1966
Visited as cold day so wanted something hot to eat. Sadly the wait for hot food was 45 minutes so ended up with sandwiches again!
October 2018 by Richard K
Long wait to order food from clueless staff, dining area not kept clean and plates etc not cleared from the tables once in the 90 minutes it took us to order, wait for and eat lunch. I have never seen anywhere so disorganised.
January 2018 by LouRiston
No way guys, try something else, itâ??s not your job! The service is acceptable, but the coffee is outrageous, far away from being ok...
November 2017 by Tina Yeo
Dislike the store now it's reopened after it's refurbishment. Lacks quite a bit of my regular items, aisles now feel claustrophobic as stacked high. Considering amount it must have cost to refurbish it's a shame that the toilets weren't improved or even had toilet paper holders replaced - still broken!
