September 2023 by Rooz Golpa
Always nice and very helpful with all sorts of postal queries
May 2023 by David ?Willo?
The woman in here is to customer service what a bowl of sour milk is to a cat. Miserable old mare who needs to retire. Her curt manner and lack of politeness almost received a stern advice on customer service but for the fact I was in the company of my wife and didn?t want to embarrass her.Next time I?ll walk the extra few hundred yards and use the Church Road Post Office.
May 2023 by Laura JC
Avoid this post office and go to the one on Portland road instead. Staff especially the chap in the front shop extremely rude. Terrible customer service
April 2023 by A D
The most unpleasant staff I have ever seen in Brighton and Hove. Rude and unprofessional.
February 2023 by Gem
Don?t go there!The staff are so rude, it?s not worth it, shame because it?s been there for decades but thankfully Taylor?s along Church Rd exists?. Go there instead ?
November 2022 by Faye Oxley
I don't understand all the bad reviews, I think the staff are lovely, they've always been really helpful. There's no reason they should have to smile all day long!
October 2022 by Sharon
If you happen to be a masochistic type of person that enjoys people being mean to you then I highly recommend this post office.
July 2022 by Borina Pranji?
It is very sad that our local post office is staffed by such grumpy and rude people.I do not expect the staff to go leaps and bounds but at least say hi without looking like you are about to vomit.I am not particularly happy with my job either but you do not see me being cold and rude because of it.I think they are all ready for retirement. Someone help them, please.
June 2022 by MW 275
I don't know what charm school the staff attended, but they should ask for their money back. It's like they can't wait for you to fill out the wrong form or ask the wrong question so they can let you know how WRONG you are! Unfriendly and unhelpful, every time!
January 2022 by DaGman TV
They've had a parcel I've ordered since the 14 December and it's now the 21st and tracking still says it's with them. I've tried phoning several times only for the person whom answered to claim the phone had a bad line. Extremely poor service!
December 2021 by naomi pitkeathly
My FAVOURITE Post Office: seriously responsible with parcels I give into their care, and always allow time for each customer. Very good range of packaging. If you're in a queue, relax - everyone gets treated with respect here. Good books and cards if you need to occupy your brain.
October 2021 by Mothanna Albadin
A very kind request for the staff/owners to smile and try to use the word 'please' just once while talking to customers. It is the nearest post office to my home and i keep coming back because of its convenience. However, the level of grumpiness and lcommanding tone when talking to customers is beyond me.
August 2021 by Ana SP
If I could get 0 for this office I would.The Royal Mail workers there are rude and don't help at all when you experience some trouble.The only nice person is the man who works in the entrance counter.
August 2021 by Pam Gordon
Attempted to send a parcel from here yesterday. The worst most unhelpful experience. Looking up a postcode was too much trouble. I advise anyone local to avoid this post office and go to the one that?s nearby on Portland road. Much more helpful and even showed the system and how easy it would have been. AVOID BLATCHINGTON ROAD AND GO TO PORTLAND ROAD POST OFFICE.
August 2021 by Marcos Moya
I've been here three times so far, and on every occasion the staff were courteous and patient with me. Even going out of their way to help me send a couple of packages after closing time, on my last visit. Exemplary service.
