September 2023 by Rafi Ali
All the staff were extremely friendly and so helpful. Ray and another colleague who I didn?t get their name unfortunately were very helpful. In particular, the second employee explained to me bits about my BMW that I didn?t know and helped me make an informed decision on which tyres to go for.
August 2023 by Anne Cleary
As usual your staff are helpful and amenable even though they are o be run with customers! They rang me and explained all the problems and gave me a price. When I returned they showed me the damage to the tires and informed why I needed new ones, big nail in one, tent peg in another and two badly worn tires. The only reason I gave you 4 instead of 5 that I drove away reeling after paying for 4 new tires! It wasn?t your fault.
August 2023 by N M
LADIES; watch out! Manager (Ray?) is a true misogynist. Changed the wrong tyre (despite clear request for offside rear). Manager did not apologise, then proceeded to use a patronising tone. When I asked him not to speak to me in this manner, in true toxic masculine form - he denied, gaslighted and continued this behaviour - offering a freebee - because right; men like this buy their way out of offensive behaviour.The mechanics (watching) apologised on his behalf...! They at least, were polite and courteous.Needless to say - he did not speak to any male customers in the waiting room, in the same way.Still, a bad enough experience to avoid.
August 2023 by Ben Eversfield
I found a nail in my tyre on a bday morning. Being that you were the only place open. I needed to get sorted. Was in the tred of tyre so hoped it could be fixed and not replaced. As tyre was not that old. When I said I wanted it fixed. I was met with every excuse as to why it can?t be fixed. Then amazingly a second screw appears in the side of tyre. So they said definitely need to be new tyre. When I looked myself the screw was less than 1mm in the tyre so I have no idea how if driven over a car that weights over 1.5 ton it would only go in less than 1mm. Then I was only offered the most expensive tyre at over £250. I feel like I?ve been scammed and made to buy at a premium because of the day of the week.
July 2023 by Nicole Mamane
I went to get two front new tyres and although not in stock until the next day the puncture was repaired in one so I was safe to return home in another town.
July 2023 by Mary Ree
I went into the Hove branch today, seeing if they could fit me in. I could see they were really busy. I was met by a really pleasant lad Phil he was so helpful and knew his stuff.Since buying the van I?ve had no air con or lack of cold air.He and the manger Reece who was also great.fitted me in and re gas my system, I was there for tops 1 hr Phil explained the process.Learning that there wasn?t any gas in the system due to a pipe being changed previously by a different garage and Phil noticed clearly a keen eye.You?ve got a customer for life lads
June 2023 by Martin Richards
Prompt and friendly welcome - boot of my car was full of rubbish (I was on my way to the tip but the mechanic (?) made light of it. Very swift service less than an hour when told it could be two) and great value for money , £30 for puncture repair rather than £200 for new tyre
May 2023 by Jessica Clemson
Was leaving Sunday afternoon to travel back home from my weekend in Brighton! Unfortunately as I was driving from the car park, my front suspension coil broke! AA was called out and took my to the nearest garage which was Halfords! Was a terrible experience with the guy on the till, he was so unhelpful in trying to fit me in to get what would?ve been an hours labour, even though I explained I lived 170 miles away and was stuck here with a car that was unsafe to drive! This was when KWik Fit came to the rescue! The man on the phone was so nice and said they are extremely busy but will try their absolute best to fix my car so I can leave to go home as he was familiar with the area I was from and knew how far I was from home! Took my car in, checked it over and within 3 hours my car was fixed and perfect to drive!I cannot thank the staff here at KwikFit! I already had to have a day off work on the Monday as I was stuck in Brighton and would?ve had to leave my car there if I stayed at Halfords thanks to the rudest man who had no sympathy to what I was going through! Would 100% recommend to anyone in an emergency to come here and get their car fixed!Thank you again for those who helped and fixed my car, you honestly made my weekend!
May 2023 by Tony Wares
Excellently run and we'll prepared for my booking.Two front tyres replaced, with replacement TPMS sensor valves, good service.Only thing they could do with is some kind of drinks or snack vending machines...
April 2023 by Valerie Spence
I got a puncture on Good Friday. I was near to Kwik-fit so took the car in there. Despite the fact it was quite close to closing time, they were able to fit a new tyre and I was in and out in about 20 minutes. (They considered repairing the tyre, but it had a 3 inch screw stuck in it which had punctured both sides!) They were polite, friendly, helpful and reasonably priced. I would really recommend them.
April 2023 by Cheryl Jones
Easy from booking in online to collecting after, diagnostics were thorough with photos and full print out provided, leaving no doubts the work was carried out. I wouldn?t hesitate using kwik fit again in the future. They even fitted my new number plate for me. Great customer care all round.
March 2023 by Leyton Jay
This is a great KwikFit, they answer the phone quickly and politely, the staff are friendly and welcoming and it always goes without a hitch. This is in contrast to Crawley branch which is slow and chaotic with a serious attitude problem where the staff turn up dirty first thing in the morning.
March 2023 by Asim Hyder
Been to a few kwik fits in my time and this is easily the best one. Top notch service, always helpful and informative and have always got what I need in stock. Great work lads. Keep it up! ??
February 2023 by Colin McKenzie
I've been using this branch of Kwik Fit for a number of years now and can't praise the team there (particularly Callum) highly enough. They are unfailingly helpful, take time to explain different options and their pricing is always fair. And I've always been delighted with the quality of their work.
January 2023 by Andy Garratt
Got a puncture on the way to our rugby match yesterday, 3 team mates, the lads at Hove replaced the tyre in no time at all, great friendly service! Would highly recommend them. Made it for kick off!
