“Had wonderful service from your colleague Marie on Tuesday. She was covering the self serve desk around 4.30pm. I got a rescan and had to do a full scan as two packets of something were stuck together so had only been scanned once. My daughter has broken her wrist and I have had my vaccine jab which I had a really bad reaction to so we were both struggling anyway. Marie kindly took us to a spare till and helped process the whole shopping with such loveliness and cheer. She realised how I was feeling and really went that extra mile. I even forgot my pin due to my poorly state and she was patient and kind and didn’t make me feel embarrassed at my ditziness! Eventually we got there and Marie really deserves a big THANK YOU from us. Please pass this on to her and let her know she is an asset to your team.”
Currency Exchange
“Had wonderful service from your colleague Marie on Tuesday. She was covering the self serve desk around 4.30pm. I got a rescan and had to do a full scan as two packets of something were stuck together so had only been scanned once. My daughter has broken her wrist and I have had my vaccine jab which I had a really bad reaction to so we were both struggling anyway. Marie kindly took us to a spare till and helped process the whole shopping with such loveliness and cheer. She realised how I was feeling and really went that extra mile. I even forgot my pin due to my poorly state and she was patient and kind and didn’t make me feel embarrassed at my ditziness! Eventually we got there and Marie really deserves a big THANK YOU from us. Please pass this on to her and let her know she is an asset to your team.”