September 2023 by L Mary
Lovely staff who are kind and helpful. They do Clarks proud and I definitely prefer this branch to the Brighton one. Its smaller but the ladies work hard to help you find the right size and style. Thank you for your excellent customer service and for taking the time to help us find the perfect pair of school shoes!
August 2023 by Meggie Kimmins
Always ever so helpful here and give good advice, customer service is brilliant
June 2023 by Ghada ezzo
always cant find the size, and the sale period wasnt clear enough
May 2023 by L. T
Absolutely lovely bunch in Hove, really helpful, super attentive, 10/10 service. The store Manager Martina was lovely, really went out her well to find the right shoes for me, great asset to the store, thank you so much:)
February 2023 by Christine Cook
Although this Clarke's shops is not as large as many I found the shop assistants friendly and helpful.
December 2022 by Mark Chamberlain
Helpful staff, disappointingly did not have the size we needed
November 2022 by N
I had a great experience in store this weekend. I ordered some shoes in & they came into store the next day. Lovely staff & fantastic customer service. I will be back!
November 2022 by N M
I had a great experience in store this weekend. I ordered some shoes in & they came into store the next day. Lovely staff & fantastic customer service. I will be back!
October 2022 by N Maani
I had a great experience in store this weekend. I ordered some shoes in & they came into store the next day. Lovely staff & fantastic customer service. I will be back!
August 2022 by Philip Polson 2
Good shoes expensive value for money I'm told
February 2022 by Natalie Stow
Had a wonderful customer service experience with Martina today. She was so helpful, friendly and understanding. My daughter had worn in her boots (bought around three weeks ago) but although they fitted her feet fine, they were still hurting her a lot around the ankle and leaving sores and marks, to the point where she didn?t want to wear them as it was too painful. Martina gave us the option of exchanging them even though they had been worn. Not all shops (or salespeople) would have done this. It made us feel like we hadn?t wasted our money on these boots and we will definitely be going back to the shop in future for the children?s shoes. Thank you Martina!
January 2022 by Jennifer John
Lucy was fantastic. After reading some poor reviews about rude staff I was apprehensive about going to this store for my baby?s first shoes however I also couldn?t face taking him to town at Christmas?. So I though I?d try. I was very pleasantly surprised when lovely Lucy was assisting and was very helpful in sizing and fitting LO?s first shoes. She was even very lovely when he decided to start taking all the shoes off the rack, very kindly just smiled and put them back. Thank you so much.
January 2022 by Alison Jordan
Extraordinarily rude woman in charge when I tried to return a pair of boots purchased online. Very bad for this business and a poor brand representative. Beware.
December 2021 by Catherine Walliman
Very very rude and really can't be bothered. Needs sacking as many complaints about this store regarding general customer service!!!!
July 2021 by Kelly
Martina in George st , Hove was great, she is always thorough and gives lovely customer care and great after sales,thanks
