January 2024 by evangelie card
Fantastic service from Gary. So helpful , friendly and knowledgeable. Go to him for your carpets!!!
January 2024 by Sue Caslake
Jamil was a total star! His customer service was first class, incredibly helpful and patient, he went above and beyond to ensure our experience was a positive one and explained everything to us.. Thank you so much Jamil :)
December 2023 by Frankie Stew
Amazing experience with Dave, super friendly and extremely helpful. If anything give this man a raise
December 2023 by Lucy Griffiths
Thanks Dave for all your help at the Hove branch today - you offered some great advice and helped us to make a decision we?re really happy about. Thanks again!
December 2023 by Matt Ellis Devitt
Dave was completely helpful and charming without being in any way sales-y. He made sure we got exactly what else wanted and needed without hurrying or pressuring us in any way. Thanks Dave!My only comment is that the shop should really have a customer toilet given the amount of time people are likely to spend there!
December 2023 by Alexander Bogdanov
The best possible service ever! Thank you for the discount, Dave!I have to add something about Matthew: I have faced arrogance with no service according to the customer demandIt was the worst experience possible! I had to carry a heavy and dirty carpet to trim it accordingly. And I was told by an arrogant "boss" that they were not trimming carpets! And almost £150 for a 1,5 meter piece of rag is too much! Avoid this place not to have such a terrible experience.Sorry, I am changing my opinion because of the boss's behaviour.
December 2023 by Emily Kenward
The manager and team at Carpetright Hove couldn't have been more helpful when we moved a man with a disbaility who was living in awful emergency accommodation into his forever home. We needed carepet and fitting quickly. The team went above and beyond to enable this to happen. The man who is now happily settled in his new home, is beyond overwhelmed and happy with the quality of the carpet. He has had an awful time over the past year living in horrible conditions through no fault of his own. So this has been an incredible gift. As a charity, we are truly thankful for the support of the manager and the team.
December 2023 by SJ Hayward
We saw Dave in the Shoreham Road branch in Hove and he was very helpful indeed. Gave us guidance where needed and we look forward to getting the carpet laid now. Cheers Dave!
November 2023 by Ben Kemsley
Dave was very helpful with choosing a carpet and very knowledgeable! 5 star service.
November 2023 by Tom Elliott
Dave was fantastic with us - got a competitive quote, which we went with! 5 stars!
November 2023 by Lucy Francis
So pleased with our new flooring. Special thank you to Gary for all your help with our order. Brilliant service.Mr & Mrs Francis-Feilden x
November 2023 by Jessica Eaves
Dave was great, loved the card and free chocolate. Really friendly, competent and fast which is what we needed. Thanks Dave
October 2023 by Holly
Dave @ old shoreham road branch was a gem, very quick to help and friendly, measured up our carpet in minutes and even made it fit into our car! No problems at all, 5 stars!
October 2023 by Bernie Akehurst
Excellent service by Dave and Ollie, been to 3 different Carpetright?s in the last two weeks and this was by far the best!!
August 2023 by Adam Hamilton
I visited your Carpetright St Joseph's Trading Estate, Old Shoreham Rd, Brighton and Hove, Hove BN3 7ES store and was served by Dave.Dave was able to answer all questions professionally and also upsold us the higher underlay as well. He got the order all correct and when the fitters came, they were given all the correct information as well.Dave was fantastic, and he was a great salesman. Even to the point that he gave the quote on our 1st visit and when we visited him again on the 2nd, he remembered us. I have worked in Customer Service for over 10 years now and love when I see someone treating with a extreme professionalism and high quality service. Thank you Dave. Thank you Carpetright in Brighton and Hove. We will back for our bedrooms very soon.
