December 2023 by Laurent P
Be careful, they run a flu jab scam.You can book (and pay) online for a flu vaccine. A couple of hours before the appointment, they will call you to cancel and say they don't have the vaccine. They will never call you back as they will never have the vaccine.You paid for a vaccine and you'll never get it. I fell for it but also have friends and colleagues who have fallen.
November 2023 by James
Quite slow, came for booked appointment but left waiting for a while
September 2023 by Fiona Bennett
Worst pharmacy ever!! Every single time I go in I?m told they don?t have my prescription and I have to chase my GP surgery!!! And they are so rude and condescending!!! It?s not like I?m on a pleasure shopping expedition going to the pharmacy? honestly, they need to sort out their operations, systems and employ some staff who have a focus on customer service are sympathetic to patient needs. The only reason they are in business is they are the only local pharmacy. Please will someone set up some competition to this utter shambles!!
August 2023 by Brian Davidson
Called in to pick up prescription, staff very helpful and friendly. Thank you all for a first class service
July 2023 by DSC
Messed up my pals prescription. Unacceptable, not fit for purpose,
May 2023 by Chris Perrin
Just been in here (against my will - the other place didn't have my meds either) and was just treated like rubbish. Very rude people working there who didn't even look up to tell me where else I could go to get my prescription. Should be ashamed of themselves being called a pharmacy.
April 2023 by The Whole truth
This has to be the worst case of customer service that I have ever experienced.Ignored me and served another customer even though it was blameworthy obvious I was next.Then when she did serve me, I was greeted with "what"?Is this the new boots experience being trained into staff these days. Absolutely shocking display of customer service. D. Long. You should hold your head in shame.
March 2023 by Steven Clough
Closed between 1 and 2 and always seem short staffed.Helpful staff
March 2023 by Pat Roberts
OMG what an awful pharmacy - so rude - I have several health conditions so I need regular medication, I've needed urgent medication which they have said I couldn't have as other things on the prescription were not available & they couldn't give me part of the prescription that I needed as I had run out. AVOID
February 2023 by Maddy Grover
2 separate occasions I have been told the pharmacist should be in but isn?t, told to come back the next day, to get a time essential tablet, to then still not be in!! Tried to call this time to make sure she would be in before making the trip down, but no one answers the phone. To then add to it the opening times are not clearly detailed on online/their website that that are closed for lunch between 2-3pm!
February 2023 by Louise Mence
Really pleased with the help from the team here with my medication. One store didn?t have my medication which is urgent to me daily. And this store was able to help with the 111 service and were very reassuring, organised and calm.
December 2022 by Jason Green
Said I had to wait for 15 mins now waiting about 40 let's see how long this goes on for
May 2022 by ChloeALewis
Avoid if you can! Find another pharmacy. Nothing I can add that other reviews haven?t already said. They are very disorganised, queues out the door, they tell you it?s 20 mins but I waited almost an hour. They briefly lost my prescription, whilst I was waiting I see numerous other people who have been promised their prescription days prior and they still haven?t sorted it.Never experienced a pharmacy like this!
April 2022 by Mark Saunders
The pharmacy and staff here are straight up chaos. They are CONSISTENTLY having staffing shortages/issues and this was pre-covid as well as during. The staff are so rude and disorganised, you could probably set off a fire in the corner and they?d still be ?too busy? and discombobulated to bother doing anything about it. Not too busy to give attitude towards their customers though, always got time for that it would appear.
April 2022 by Josh Adams
Staff are trying their best but wait for prescriptions, them being closed and prescriptions not arriving on deliveries has been stressful.
