March 2024 by Toad Hall
Helpful and friendly staff.
February 2024 by Sophie Bassett
Lovely little pharmacy, had ordered my mums prescription only 2 days ago, went to see if the prescription had at least been sent to them (as not expecting it to be ready as I know pharmacies are very busy etc) and it was all bagged up and ready- couldn?t believe it, efficiency at its finest- and Cherry is very friendly, smiley and helpful. Thank you ?
August 2023 by Sparky
I recently used this pharmacy,as my usual pharmacy didn't have the item in stock,while I waited I did notice that the phone would ring,but not get answered,I was the only patient in the shop,so not at all busy,yet the staff just chatted,laughed and ignored it. Since then I have been back to my usual pharmacy to collect my medication, only to be told my nominated pharmacy is now Day Lewis!! I was extremely annoyed as I had no idea,and on speaking to to the staff they informed me it was ' what they do' ,nominated patients without asking,! A member of staff,kindly rung them to ask them to return the prescription to the 'spine',so my pharmacy could fulfil it...whoever they spoke to was not happy and basically said 'well,we've done it,so can't they come and collect'....they were told,no,the patient is here! On talking to friends and neighbours,it seems it happens alot, please beware!
July 2023 by Lesley Pumfrey
I have used this pharmacy for over twenty years. They have taken to not answering the phones. I spoke to area manager and she assured me won?t happen again guess what continues. I?m disabled waiting for spinal surgery so rely on delivery I?m only calling to see if delivery today but all it does is ring or straight after phone is dropped answering machine. I?ve done this game all afternoon once. Missing the old staff very much they were the best.
May 2023 by chris sellings
Helpful staffAlways happy to re order repeat prescriptions on your behalf
February 2023 by steven samme
This pharmacy is brilliant! The staff are friendly and extremely helpful. The pharmacist always has time to talk about any issues and gives advice willingly. He even makes the effort to call if you are on new medication to make sure all is ok.Can?t recommend enough, my whole family now use them.
August 2022 by S K
I totally agree with previous reviews,this pharmacy is just not the same,now all the lovely staff have left,it's such a shame as they were so friendly,caring and very popular with local community that they made the pharmacy,what it was,but it's just gone downhill now.....I have been recently once on a Saturday and again on a weekday,and both times they were closed,not at all helpful when you need your medication,but can't get it!!I have also recently discovered that,the lovely helpful lady has moved to Kamsons,so I will be moving there now .
August 2022 by Sk
I totally agree with previous reviews,this pharmacy is just not the same,now all the lovely staff have left,it's such a shame as they were so friendly,caring and very popular with local community that they made the pharmacy,what it was,but it's just gone downhill now.....I have been recently once on a Saturday and again on a weekday,and both times they were closed,not at all helpful when you need your medication,but can't get it!!I have also recently discovered that,the lovely helpful lady has moved to Kamsons,so I will be moving there now .
July 2022 by Tufty (Tufty)
Today I witnessed 3 female staff laughing and giggling to a woman who was asking the pharmacist for advice on medication. This was prompted by the blond girl who went out the back sniggering while the other 2 were behind counter laughing. So unprofessional considering you are meant to be dealing with the general publics medications....Won't be using this pharmacy again after seeing this. I have to say that the senior pharmacist who was dealing with the lady was professional but was most likely unaware of the complete immaturity that was happening behind him.
June 2022 by Trainguy123
I have always used this pharmacy for many years,but not anymore! I went in the other day and discovered,the lovely,kind,helpful lady that worked there,has left. The staff that are there now are all new, and have no idea what they are doing,I didn't get spoken to the whole time I was there,the pharmacist was telling a member of staff off in front of everyone.....dreadful way to speak to your staff....and the atmosphere was awful,speaking to other local people,we came to the agreement it was like walking into a morgue, deathly quiet! I,for one will not be going back and I'm sure alot of the other people wont be either....this is really sad,the original staff were amazing,made everyone feel welcome and went out of their way to help. I wish I knew where the lady had gone to,if she's gone to another pharmacy,I'd follow her!
May 2022 by Mrs W
I have always used this pharmacy for many years,but not anymore! I went in the other day and discovered,the lovely,kind,helpful lady that worked there,has left. The staff that are there now are all new, and have no idea what they are doing,I didn't get spoken to the whole time I was there,the pharmacist was telling a member of staff off in front of everyone.....dreadful way to speak to your staff....and the atmosphere was awful,speaking to other local people,we came to the agreement it was like walking into a morgue, deathly quiet! I,for one will not be going back and I'm sure alot of the other people wont be either....this is really sad,the original staff were amazing,made everyone feel welcome and went out of their way to help. I wish I knew where the lady had gone to,if she's gone to another pharmacy,I'd follow her!
May 2022 by Train guy123
I have always used this pharmacy for many years,but not anymore! I went in the other day and discovered,the lovely,kind,helpful lady that worked there,has left. The staff that are there now are all new, and have no idea what they are doing,I didn't get spoken to the whole time I was there,the pharmacist was telling a member of staff off in front of everyone.....dreadful way to speak to your staff....and the atmosphere was awful,speaking to other local people,we came to the agreement it was like walking into a morgue, deathly quiet! I,for one will not be going back and I'm sure alot of the other people wont be either....this is really sad,the original staff were amazing,made everyone feel welcome and went out of their way to help. I wish I knew where the lady had gone to,if she's gone to another pharmacy,I'd follow her!
March 2022 by Graham Wood
Wouldn't fulfill a prescription for my mother in law, so I took it to my own one who prescribed it on the spot. Terrible customer service.
November 2020 by Carly White
A fab local pharmacy with very friendly staff. Nothing is too much trouble. The customer service is second to none.
November 2020 by Lizzie Baker
Really rude staff.
