January 2024 by Bernadette Oxford
This store is an absolute disgrace. The staff are rude and unhelpful. I've been shopping at this branch for 15 years every single week, spending around £100 a time, the staff are rude and disinterested, they treat you like they're doing you a favor. If you dare to ask them a question they are curt and rude. Not a single one ever acknowledges you. If you happen to get in one their way they flash you a dirty look. Its like the more you go there the more rude they are to you.The shelves are always half empty. Fresh produce like fruit and veg is always empty. They may as well close this store at 5pm because if you're in there any later there is nothing on the shelves. There is pallets full of stock left all over the shop floor and you can't get near half the shelves. Awful place. No one ever seems to do anything about the dire state if this store.
January 2024 by Damian Drzal
customers service big not smile lady, never happy when i order cigarettes or anything different, she is big i dont know her name but she not happy to work there..
December 2023 by Babs Troke
It's difficult to find things and the staff don't know either. A frustrating shop!
December 2023 by Claudia Brooks
Chaotic, aisles all messed up, untidy plus I have mobility issues so need to hire a mobility scooter. The lady on the kiosky was disinterested at best, completely clueless at least. Handed my a key, didn't have an idea how to get them working but they were both more or less dead or no battery power. Couldn't be bothered to find out if someone could help. If I was t able to at least walk around the store albeit v slowly I would have left in tears. Get your act together Asda. This is not good enough
December 2023 by Gerard Wilson
Asda crumbles store (some irony being named the crumbles)Dirty, boxes everywhere and unclean. Staff look tired and fed up. Thank goodness there are much better alternatives
December 2023 by Nikhil Augustine
Really a huge superstore.I always find good discounts
December 2023 by Mbrookesy
Impossible to park my bicycle there now as they have removed the bike racks right outside the store, frustrating that they were removed
November 2023 by Luke Hollis
I came out of the shop last night too use the cashpoint. But when I did workmen fixing the roof. Wouldn't allow me too use the cash point even tho, nowhere no where near it.When Questioned3 men threatened me. Laughed and thorght it was very funny that I was going too have to go too the tesco.Wouldn't bother using asda if that's what there staff are like?Even if that's what they hired in?...
November 2023 by Richard Howard
Served half cooked bacon, raw eggs. Cold as well...stay clear of the cafe. Need serious improvement. Send those staff on a cooking course
October 2023 by Julie Akers
Asda delivery vans in Oxford Road BN228EA area shocking parking and noise levels. It's always Asda, last night (Friday 20th October) at 9pm!!!!!! a delivery truck parked half on the pavement and half on outside my house, we have a camber of the road so the van was listing into my house wall! His reversing noise, his clattering, banging of doors and crates on wheelers woke my grandsons up, who were so frightened as it was literally outside my house (the front door of which is in Springfield Road)I spoke to the young boy who was delivering, he told me that he would move the truck 'when he'd finished his delivery and that he wasn't making any noise'I have NEVER known either Tescos or Sainsbury?s deliver so late of a night, but Asda regularly do so.Is this actually permitted?I've informed police, with relevant reg number, emailed Caroline Ansell and emailed local paper.Shocking anti social behaviour from Asda. No care for residential areas, in which the houses sit right on the pavement.Julie Akers
October 2023 by Jo S
Why change the store round, to what purpose? You seem to want to make a shopping trip harder for people who do not need there life made harder! I won?t be buying anything more than what is on my list regardless of what you might have changed around! Your staff can?t find anything!
October 2023 by Luanda Hoxha
Come to collect my order extremely late on Sunday just before 4pm. I was very apologetic from the start but the young male staff member was very kind and understanding. Thank you for being patient at the end of your shift over the weekend.
August 2023 by michelle oliver
Tonight I hope the managers ears are burning. Ordered a delivery for between 4-5. Had an app update it was estimated 4.19-4.29. I waited and waited. At 6.05 I phoned customer care, spoke to a lovely lady who called the store and was told by the manager my delivery had been cancelled as they couldn't deliver as unable to park. Funny that the previous 4 orders could,and all the other supermarkets have never had a problem. At this time the app still said my order was running late. The CC lady was so apologetic. The best bit is on my delivery instructions, I have put use car park entrance as its easier,buzz me and I'll let you in! Then to add insult to injury, was offered a £5 credit!! When I came off the phone I then received emails and app messages saying my delivery had been cancelled, 2 hours after it should of been delivered!! So just to put it all into perspective you ruined my evening with friends,already taken the money out of my bank,so I haven't got enough funds to buy from elsewhere. And to top it all off, Asda manager ,I'm disabled so I wouldnt been able to carry it all home,that why I do online orders. Hope you have a good evening now.Thank you for acknowledgement of my reviewMy order number is 4332388001650
August 2023 by Mary Guthrie
Went in the cafe -lady was lovely who served us .. never waited long for meals ..was red hot Thank youAnd what a bargain !!!
August 2023 by Linda Stevens
One shop store..clothes for adults/children.Household items,kitchenware,groceries,drinks.Cashiers,and self check out. Cafe,toilets,Post Office,Chemist.