August 2023 by Jamie W
I had about six lottery tickets to cash in,so I perused London Road and decided W.H Smith would be the place to get them swiftly paid out. Dear lord how wrong was I! First member of staff I spoke to politely excused himself to go ask a colleague if they could pay out ( you can't sell lottery tickets and not pay out). It caused a whole lot of fuss,the two of them were fuddling around,doing each win separately as they don't have the regular lottery machine.The queue was growing, customers eyes burning into the back of my head while two members of staff served with me!Never seen such convoluted nonesense before.Anyway I became too uncomfortable and told them to stop and got it done elsewhere.They were obliging to me ,but probably relieved when I intervened and left ..
May 2023 by Tom Mumford
There is a man who works here who is the most miserable man in existence. Never heard him utter a single nicety and always makes it feel like you?re bothering him, even when you just want to pay! Avoid if you can.
November 2022 by Louise Dennis
Overpriced. Wanted carbon copy paper - too expensive. I was here yesterday too looking for craft knives but staff were unhelpful. I went elsewhere.
August 2022 by Russell Owen
I had a problem with a DHL parcel label. I want to thank the member of the floor staff who helped me, he really made an effort to get it sorted.
March 2022 by Alef Alef
This is unfortunately our local one. Wish we had an alternative book store to this place as the staff ( especially the young guy at the till ) are quite rude and unhelpful. They like ignoring people here. I have never heard them use ?please? or ?thank you? at the till. Hoping that they are not discriminating people.
January 2022 by Yi?it Onuk
I needed to use their DHL Express Service but had no prior experience with sending international parcels. The staff guy was so helpful!
July 2021 by John Berry
Very good! You can find anything you need
July 2021 by Jess Mackey
Lovely staff always helpful
September 2020 by Leanne Prichard
Todays staff member rude and unhelpful. Please train your staff to be apologise when they cannot provide the service you advertise.
July 2019 by Anna
I have just picked some boxes up and they helped me to carry them from the shop to my car... Brilliant service!
July 2019 by Ian Turner
Always trying to sell you extra items at the till..and if you refuse one of them,they try and push the next one, then the next one no matter how many times you say NO !
September 2018 by Anna De Luca
I have just picked some boxes up and they helped me to carry them from the shop to my car... Brilliant service!
June 2017 by Estey Peck
Great shop. The shop on London Road has not accept to upper level. The shop in Churchill square is bigger has accept from two side and you could use the life in the Churchill square to go to the lower level.
April 2017 by Immanuel Gaskin
Gem of a shop. Wide range of stationary, magazines and books. Could benefit from a decor refresh but not noticeable as the staff are helpful, friendly and professional.
February 2016 by Uncommon Tiling
24h Cash Point
