February 2023 by TJ Brighton
The pharmacist is rude, confrontational and just plain arrogant. She seems to think everyone coming in is an annoyance and speaks to them as if so. Not just myself but everyone else whilst I was waiting was treated the same. The assistant is clumsy and gets everything mixed up, took 3 minutes to look for a medication that was in her hand under her scanner. Totally incompetent. And to top it all off myself and friends that use this pharmacy as it?s local have had certain controlled drugs go missing or only half packed. The people in this pharmacy need investigating immediately not only for incompetence and rudeness, but for either failing to check medications properly or even worse potentially taking them themselves. The team that was there 1-2 years ago and before were always polite, got prescriptions right every time. It?s gone massively downhill.
December 2022 by Ellie Stevens
Took forever to get through on the phone only to be spoken to like a was a hassle.I get it?s busy but manners cost nothing
September 2022 by Annette Fabb
Thank you for being a good pharmacy
February 2022 by stephen savage
never answer the phone its a complete disaster i think through lack off staff
December 2021 by Danny Gorgan
Very slow on dispense the medications, 3-4 days for a prescription to be processed............ every month the same problem with my repeated prescription.
September 2021 by Matt Casterton
Reasonably stocked but not especially friendly and the very slow moving queue often stretches out into the car park.
July 2021 by Louise Brew
Very helpful and always goes the extra mile, brilliant prescripton service . get a text when ready and ready to pick up straight away. Very easy to get appointments. Covid jab was so easy.
July 2021 by Samantha Lane
Went for my first covid jab and the staff were so helpful and friendly, there are people who open the door for you and point you in the right place. And the Dr's/nurses are so lovely.
September 2020 by Mick Miller
After five minutes standing and coughing, with four staff behind the counter and not one person even acknowledging my existence, I was angry.I asked for service and the excuses of one person looking for lost medication didn't bode well with me. What about the other three members who blanked me too?The pharmacist then refused my order as a token of revenge and refused to serve me. No great loss as I wasn't being served anyway! Please steer clear... In the five minutes I was there it was evident that with lost medication and a questioned repeat prescription that they are totally disorganised.Someone will die from the wrong prescription and then things will get sorted. And no, sadly, I'm not exaggerating.
September 2020 by Lucy Mutter
I always have to check before picking up a prescription, it's never ready even with over a weeks notice. I'm not sure if it is a problem with their system or the communication with the surgery admin team.
July 2020 by Natasha Hall
My father started using this pharmacy and its blister pack service after my mother (his carer) passed away.Everytime I go to collect his monthly blister pack it's never ready and I have to sit over 40-50 minutes. Everytime when I get home my dad's mediation is not labeled correctly, different colours or brands with no notes saying what it it or just giving him only half of what he needs. He is diabetic and has bipolar so he cannot afford to not have his medication! (I'm usually told it's not due yet despite coming days after the due date and even sent away and told to come back next day).The staff are rude. At first the pharmacy had amazing staff that would bend backwards but now the pharmacy has staff that talk down at you despite their errors or are just generally offish all the time. I understand pressures they are under but there is no excuse to be so rude to customers/ patients.
July 2019 by Lynette Greenfield
Very poor service indeed, extremely unprofessional and uncaring approach to patients, they should not be in this profession if they can't deliver a quality service, manners cost nothing.
September 2018 by david beland
Always a long wait and check that you have got your complete prescription
September 2018 by Lenny Hopkins
Considering the pressure they are under, great service
April 2018 by michael earl
Absolutely appalling service.Nice enough staff but prescriptions never ever ready.Always have to wait for my prescription for a very long time and when it arrives some items are missing.The fact that it is next to the doctors makes it mildly convenient however.Hopefully they might be able to sort their admin out in the future,here's hoping.
