August 2023 by Derek Thomas
Just been to get some supplies and was served by Jack & Stuart (I think I remembered those names correctly) but honestly you couldn't wish to meet happier and more helpful staff, thank you and see you again soon ??
August 2023 by Lisa Tyson
Well presented showroom and great service and advice from Jack and Chloe. Thank you!
June 2023 by Fran Chartres
I received exceptional customer service here from Chloe and Jack. Both went the extra mile to provide assistance. I hope Topps Tiles know how lucky they are to have them both!
April 2023 by Tyler Treagus
Awesome was a blast with my family last weekend had great food and water
October 2022 by luigi santoro
We were served by George who has a wide knowledge on tiles/design/finishing not to mention his excellent customer service. Very happy with the service received and very happy with the purchase
May 2022 by Tink Bell
Staff are extremely helpful. Makes going a pleasure
March 2022 by Iva Nyvltova
Amazing staff. Patient and helpful.
September 2021 by Paul Chandler
Excellent selection. Good service. You can buy samples for about £1 each.
August 2021 by Alberto Obera
Friendly and professional staff. Please follow government guidelines against COVID-19.
August 2021 by Laura S
Excellent customer service, very attentive and knowledgeable. Large range. The guy that served us was on 'loan' from their other branch so I assume both shops are are equally good.
August 2021 by Victoria Fox
Clean and well presented store. Friendly and helpful staff; particularly Chloe.
March 2019 by james cannell
Spent time choosing and pricing all the tiles we needed and stupidly just said 'yes' when asked if we needed grout / adhesive . They sneaked several bags into the final bill @£40 each. Only found out later when we needed another bag that it was readily available off the shelf at B&Q (and every other DIY outlet) for exactly half that. Not impressed.
February 2019 by Jamie Benson
Shocking customer service. Assistant couldn't be bothered to look up from his highlighting when asking me what I wanted. Tiles needed to be ordered and would take a couple of days. They were completely indifferent to what i was there for. Rude! Carried on with his highlighting and I walked away...
October 2018 by ABHIJOY CHAKLADAR
Very helpful staff who will work to get you the best price. Good range of tiles.
May 2018 by Hilary S
I drove to the store from some miles away to get some samples for my forthcoming bathroom refit. When I arrived I needed urgently to use a toilet. I was told they have no customer toilets and are not prepared to allow anyone to use their own facilities. I pointed out my dilemma and the fact that I would not be able to complete what I wanted to do unless I could have access to a toilet first. Man behind the counter was totally unmoved. This is the only retailer I have ever encountered to refuse such a request. I had no alternative but to return home, having wasted the journey. Shame on Topps Tiles if this is indeed their policy. Clearly they would rather lose a customer than exercise some basic good sense and humanity.
