January 2024 by Henry Young
The manager here was attentive and helped with one of my party having a gluten and dairy allergy. All the staff were very friendly and welcoming even when they seemed rushed off their feet. Always a nice experience here.Dietary restrictions: The manager was very knowledgeable about the ingredients in the food and helped our gluten/dairy allergy party member negotiate the menu.Parking: Easy parking and also close to the bus stop.
January 2024 by Brandon House
We had a great experience in TGI at the marina! The food didn?t take too long and the children finished both their kids meals. The service was good and our waiter Michael was very friendly.
December 2023 by Tank Arthritis
Pleasant and polite staff but horrifically slow. Wind erosion is quicker than service here. We waited 40 minutes for our starter, then about thirty minutes for our mains. They forgot the side of onion rings we?d ordered and the burger was like leather. They didn?t charge us for the onion rings which was good, but it?s just an organisational nightmare in this restaurant. It?s the same every time we go, we keep saying ?never again?, but somehow end up there! Not anymore, sorry TGI?s, it?s a no from us. If you want to eat in a timely fashion DON?T Come to this restaurant. Quite overpriced too, £20 for a burger and fries, best go to Fiveguys as it?s ten times better and one hundred times quicker. Admittedly it was Christmas Eve but it was not busy at all.
December 2023 by Hannah Curtis
We really enjoyed the evening in TGI Fridays, the Christmas decorations looked great! Both my sesame chicken and my partner?s glazed burger were delicious and our server Michael was efficient and friendly.
December 2023 by nicky james
My friend threw up later in the evening several times after having their burger!!She did not enjoy her burger but we didn't think she could be sick from it. I couldn't eat mine, it was not nice. Just couldn't believe how bad the burger was... It's worth close to £20 according to TGI.The meat was dry so I couldn't enjoy it and so I left it.Their vanilla milkshake is milk shaken. Done. Quite expensive too considering that there's no flavour of vanilla whatsoever.I will never go back! Just not worth the money at all!!Just wanted to change from Italian restaurants... But Jesus!!TGI is expensive, NOT great food and not worth the money!!£90 for 3 people, no alcohol, saver menus, Inc one child.
December 2023 by Dave Blunt
What has happened to TGI?s!Ordered the full rack of ultimate ribs. What a joke they were! It was a half rack at best, not particularly warm, slaw looked a week old and all for the handsome price of £30!Took far too long to be sat down, order drinks, order food and for the food to arrive in a restaurant that was a quarter full!I used to love going to TGI?s for a rack of ribs but sadly this will be the last time we go.Staff were very friendly but just not enough of them to cope.
December 2023 by Chris ?DaChris?
A bit pricey but great staff. Thanks to Jess, she really did take care if us and we had fun. Thanks for this great time.Parking: Take the ASDA or the marina parking opportunity
November 2023 by Becky Lawrence
Well that may have been the worst experience of our lives! There was one guy who was doing the cooking and he was absolutely lovely, had a laugh and a joke with me and my other half and complimented my boyfriends tshirt, but the other guy who served us was very blunt, monotone and made fun of my boyfriends accent when he left! No offence to the lovely chef but what I wanted wasn?t available (second time this has happened) so I didn?t eat what I substituted it with as it was way to spicy, and made me feel a bit ill. I?m not one to complain but for £69 the evening was a joke. Won?t be back again sadly, two very sad customer?s
November 2023 by Megan Miles
I actually feel so unwell after that meal.. everything was cold! Cocktails were 2 for 1 but one cocktail was £18?! Everything was just rank to be honest, my cheese in my quesadilla was like glue. The corn on the cob could have been mistaken for my dogs chew toy. Could have gone to the ivy asia and still wouldn?t have been as expensive. Our server was nice though! How is a starter of 3 chicken wings and 2 bits of celery & a janky dip £11??Update: since been sick.
October 2023 by Toby Rhodes
Avoid here like the plague!Half the menu was missing, we only found out that when the food came with items missing. The burger bun was burnt and came without any salad. The burger itself was something out of the frozen section at pound land. That was also burnt. See photo. The chips were actually nice, so good job on that.The manager (Rob I think) was rude, telling us he "appreciates" us having a bad dining experience, we were informed that this was due to it being busy the day before. Service was slow, how can this be because of events from the day before?The waitress was nice, but one person could not stop the Titanic from sinking.Tried to contact head office, but it seems that they are just as competent as this restaurant. If they do see this, do contact me.
October 2023 by Kelsey O'Sullivan
I especially loved Michael, the waiter who was so joyous and happy to serve our table. Stevan was an amazing cook and overal was a great experience. Thankyou for going over time for us to sing on our way out. Best night in long ?????
October 2023 by Max Goodwin
Service was fine, staff were nice and straight to the point which I prefer mostly. However, my gripe is with the portion sizes and cost. The plant based fries were tiny and all the portion sizes were extremely small for the sheer cost of them. Food was nice by all means, but for a burger and salad and no other sides for £18? That's a bit steep.Music was a tad too loud, but a good mix. Atmosphere overall was stale.Overall would not visit again. Service was fine, but the prices are far too high and portion sizes are far too small. Might be good for a family with young kids,
October 2023 by Emily Love
We celebrated my friends 23rd birthday here and there was nothing I could think to say bad about the place. Michael was our waiter for the night. He was the best!! Greatest personality! I had brung a cake in and asked for him to bring it out after we had finished our food. I made sure he knew to put 23 and not 32?. He was honestly the greatest! The other workers there that night even worked overtime as we sung a song and walked out the restaurant still singing it?. And we can?t forget Steven!! He was the one that cooked our food and it was just on point!! No one had anything bad to say about the food, besides the fact that the burger one of the friends ordered was huge and ended up having to eat it with a knife and fork but she still enjoyed it!! Thank you to all of the waiters/waitresses that were there to sing her happy birthday at the end!! Will definitely be making more visits!! ??
October 2023 by Ellie Murphy
Before we even ordered the couple beside us left because the the wait for a salad was 45 minutes snd they still had not received so they walked out. Baring in mind the place was empty, this filled us with great hope. We had just sat down and the server asked what we wanted to drink and see what we wanted to eat although we did not get to look at the drinks menu let alone the food menu! I then had to speak to 3 different servers to discuss my allergies in which they where not helpful in advising me where the allergy menu was and then how to find the menu specific for gluten free, there was no options and felt rushed to make a decision with the manager standing beside me. Servers do not have any sort of competency. Whilst we were waiting for our food which took 40 minutes we saw a lady waiting at the door to be served, she was waiting there a good 10 minutes before anyone acknowledged or spoke to her, even tho I saw staff members make eye contact with her. How rude!! When we received our food it was cold and tasted so dry, was not enjoyable! When we then asked for the bill they couldn't seem to get that right in which had to ask 3 members of staff for this to then finally get it 10 minutes later in which they gave the couple next to us the bill when they didn't even ask and realised oh sorry its your bill to us! Staff NEED training ASAP, what shambles and incompetence!!!
September 2023 by Kathy Hemestretch
The food was good, well what we received was. They neglected to tell us food we had ordered was unavailable and then forgot to take it off the bill. We asked for water and on a very hot day it arrived warm. The staff did their best, but they were so short staffed and it took about 40 minutes to be served.We will not be returning.Vegetarian options: Poor choice.Kid-friendliness: The staff were lovely.
