December 2023 by A Haseeb
Extremely rude staff .
December 2023 by Edi Williams
Great Products but keep your eye on reduced prices !!
December 2023 by Fred
I engaged with 2 different staff today, each delivered amazing customer service. Knowledgeable, friendly and incredibly polite. We've shopped at this branch for years and never had a bad experience but today, the service just stood out. Other retailers could learn a lesson or 2 from Superdrug...thank you.
December 2023 by Guloona
I had such a wonderful experience this morning. I needed extra time to sign into my account. The lady(cashier)was very kind, patient,polite and extremely helpful. I would like to thank her from showing me so much respect and support. You made my day.
November 2023 by Katherine W
Very friendly staff, particularly Mel who offered me a basket and helped with any questions I had!
October 2023 by Emma Marshall
Went into the shop today and made to feel very uncomfortable by a shop assistant who stood about 3m away from me and stared whilst I was selecting medicinal products. Even my 12 year old daughter commented that the assistant thought I was going to steal something! As someone who has never stolen anything in my life, I found this behaviour offensive - and way too obvious! You've lost a (paying!) customer today Superdrug!
September 2023 by C M
Staff are friendly and helpful, store covers almost every thing you need from medicine to make up, great selection.Great offers; time it right and your bill is halved.It is a very busy store which is expectedas it is located in the city centre. Get there as soon as the doors open and you miss the main traffic of people.The only negative is the lack of space the store has but the layout of products is excellent as is the choice.On the whole I would highly recommend. Personally I prefer Superdrugs to Boots as I feel all the staff here are friendlier, helpful and very knowledgeable of the products instore.UPDATE: This use to be a favourite to shop in, on returning to this store after a long while it lacked the same warm vibes, attentive and respectful staff - not all just a couple of those I engaged with. I have to say the experience was a little disappointmenting.Product selection is still very good, there were only a couple of items I needed which they did not have but overall it had a good variety and was well stocked. The service from staff was very different to what I had experienced in the past in this exact store.Pros: Competitive pricing, Good variety of products, good Vegan product selection, well thought out lay out, fast queues, cleanliness.Cons: Service
September 2023 by Jason Skyler
Decent knowledgeable staff, who will check stock in the back for you if shelves are empty
August 2023 by Mary Shaw
Super barging items very help staff. Quite busy which is not surprising as the cost are good.
August 2023 by Roo Suppel
UPSET !!!???????????????????????I'm extremely upset with the arrangement of this store next to the kids section where there is kids products there was a durex stand selling things that I would not like my kids to see. Upsetting and disgusting???
July 2023 by Geneve Bennett
Branch has a pharmacy but closes 2hrs before the Branch closes.
July 2023 by Purplescorpio
Good store with good selection and friendly staff. Great multi-buy deals, to.
July 2023 by S J
Bought a hair dye.....I'm now ginger! ? not superdrugs fault, but my fiancé's. He can have one star. Superdrug, you can have 5, always a good choice of hair dye (yet he still picked ginger). Shelves always well stocked and staff friendly.
July 2023 by Alexander White
Great store, it can be found underground
July 2023 by Hola M
Staff are friendly and helpful, store covers almost every thing you need from medicine to make up, great selection.Great offers; time it right and your bill is halved.It is a very busy store which is expectedas it is located in the city centre. Get there as soon as the doors open and you miss the main traffic of people.The only negative is the lack of space the store has but the layout of products is excellent as is the choice.On the whole I would highly recommend. Personally I prefer Superdrugs to Boots as I feel all the staff here are friendlier, helpful and very knowledgeable of the products instore.UPDATE: This use to be a favourite to shop in, on returning to this store after a long while it lacked the same warm vibes, attentive and respectful staff - not all just the ones I engaged with. I have to say the experience was slightly disappointmenting. Product selection is still very good, there were 2x item's I needed which they did not have but otherwise it was well stocked. The service from staff was very different to what I had experienced in the past in this exact store.At the checkout I choose to pay by cash, I handed over a £20 note, he spoke to someone said he didn't have enough change - the guy I had spoken to previously whose service seemed borderline mocking came over briefly spoke to him. I said I could pay by card instead as the cash seemed to be an issue, he ignored me and started gathering silver from the till. I repeated I could pay by card instead again but again this was ignored, I was handed 9.50 worth of silver change with, 'I think that's right.' the comment was comical but the fact he ignored me 2x and gave me a heavy load of change without an apology or explanation was not cool. This response comes with general training so as is Not to ignore customers or behave disrespectfully.If I was a kid and going to the arcades being given a bags worth of coins would have been brilliant. But I am an adult and was tired, heading home after a long day and very early start.Jokes aside, I use to adore this place as you can see from my original part of this review wrote years ago.Pros: Competitive pricing, Good variety of products, good Vegan product selection, well thought out lay out, fast queues, cleanliness.Cons: Service