Really awful customer service with rules that seem to only be used here. Defintely won't be going back. Luckily decathlon is only next door.
I visited sports direct today to buy some new running trainers. The woman who helped me was absolutely superb I think her name was Joanne (she is the store manager) she was efficient, friendly and most importantly sold me a great pair of trainers. I have never had great service in this shop before but she has changed my... read full comment
Visited sports direct to purchase a tennis racket that is listed as £32 on their website. It was up for £60 in store, exactly the same racket. One staff member said no problem we will price match this and then it turned out they wouldn’t price match it. Instead they asked me to go and speak to the manager downstairs,... read full comment