August 2023 by J
Amazing service - they really go above and beyond. Any time my regular pharmacy have been unable to fill a prescription, Ross Pharmacy have had my back and filled the script within 24 hours.I?d recommend them to anyone!
August 2023 by Grant Henderson
This is my first ever negative review of an NHS service but I feel obliged to. I spoke to my Dr about getting some Amovine for my bad hay fever and he said I can buy it over the counter cheaper so not to worry about the prescription. I went to this pharmacy and they had some in stock but would not sell it to me. They wanted me to have a prescription. I cannot think of any other reason other than profit for the company for this reason . Why sell a £6 packet of tablets when you can get £10.99 (plus any additional cash from the NHS I?m sure they make ) . Now I can?t breathe properly today and my symptoms are unbearable. Also the way that the manager spoke to the poor young girl employee at the cashier was heartless and cruel. I shall be going further with this investigation and emailing my friends who are journalists for the Argus . Greedy and heartless management - avoid this pharmacy for the love of people .
August 2023 by Milly Wilcox
went to speak to the pharmacist today and she went above and beyond to help me, super happy with the experience :)
July 2023 by Ben Saggs
Fairly quick service and staff were SO friendly and helpful - made me feel really welcome, which was lovely as pharmacies and hospitals can be a nerve-wracking place to go. Would reccomend highly. - the wife
July 2023 by Remy Chalmers
Best pharmacy in Brighton, have gone regularly over the last 8 or so months and always have a good experience. Don't know their name but the pharmacist with short hair is so welcoming and helpful - the other staff have always been lovely as well !
July 2023 by Jason Greenlaw
Came in to get a prescription for my daughter who has a very obvious skin infection. Dropped off the prescription and returned over an hour later. The staff seemed confused and I waited for over 15 minutes while they looked for the prescription. Then was told I needed to wait for the pharmacist which took about half an hour while my children bounced off the walls waiting. Then the pharmacist told me they were confused about the name on the prescription and went back into the office for another 15 minutes before returning to tell me that due to their administrative incompetence they were refusing to fill the prescription for skin cream. After wasting my afternoon with these shenanigans. I could understand if this was for some kind of risky drug. Not medical cream for an obviously sick child on a weekend. Absolute jokers. Luckily I was able to find a legitimate chemist and got the prescription in 5 minutes. Very poor experience.
July 2023 by Paul
The only pharmacy in the land that continues to wear surgical masks, not even my GP surgery nor my surgical consultant, wear them. Is Ross pharmacy a hive of an unknown species of bacteria, perhaps, or do they know something GPs and Surgeons don't?
February 2023 by sarah walpole
Such a friendly and professional service from everyone who works here. I had an issue with an item out of stock at a boots pharmacy which was still not remedied after one month. In contrast Ross pharmacy dealt with the problem straight away and I had my medicine same day-a well deserved five stars Thankyou x
January 2023 by Bethan May
They are super sweet, the pharmacy doctor is understanding and non-judgemental.You expect to be waiting on the phone for a long time, but 9 times out of 10 they pick up the phone immediately. Great customer service!!
January 2023 by Helena Pass
I highly recommend this pharmacy! the pharmacist who works there, an older man, is really helpful and took some time to help me with my problems and gave lots of helpful tips!
December 2022 by Jayne Rowlands
Excellent pharmacy - believe the reviews. As others say a really caring and non-judgemental team. Dominic will always do his best to work out a solution with the shortages and other hurdles! Will not be retuning to my previous ?bigger chain? pharmacy after giving them a go on a shortage related medication hunt ?
November 2022 by Nicole Friant Stewart
I stopped by Ross today to pick up a medication and the pharmacist - I think Dominic - was so incredibly kind. He took the time to sit down with me and educate me about the medicine. I'm a visitor to town, and I felt incredibly welcome there.
August 2022 by Jade Chivers
Great pharmacy always knowledgeable and helpful
August 2022 by Tonia Mc Burney
Ive been a customer here for 20 yrs, they're a great team of people, headed by the Lovely Dominic. Very helpful, very friendly, great shop, I love it, its the best chemist, i wouldnt use another.
July 2022 by Tom Fowler
I really like this pharmacy. The pharmacists know their stuff and I?m greeted with a warm and genuine hello. It?s not often a visit to the pharmacy that can make for a good day but I do feel that way about this place.
