June 2019 by Dale Cooley
Terrible bank, dread going down to withdraw money as always under staffed. Staff seem not interested in serving customers. No instant customer service just "make appointment for next month". How does RBS make money I will never know.
May 2019 by Alex Clarke
Nothing wrong with the branch inside. Lovely staff. Dodgey outside atm. I simply tried to get a tenner out. The money didn't come out and a customer trying to tamper with atm message came up. Find somewhere else
March 2019 by Jack Pearson
Withdrew £20 from their cash machine today and they refused to change it into something smaller because I wasn't a customer. Wouldn't recommend a bank with this attitude.
January 2019 by Gerry Jackson
Helpful branch in central Brighton who gave me a basic account when no other banks would many years ago. Good advice from staff has built my account to full service, with occasional face to face reviews to discuss my needs, which have frequently saved me money. The 4 stars is to reflect the neglected state of the branch itself, which has suffered from the 'on/off' transfer to Williams & Glynn, something I hope RBS will address now that the transfer has been abandoned
October 2018 by Armando Muca
Itâ??s an awful bank. From stuff to the bank itâ??s self. Would keep away from it.
January 2018 by John Austin Locke
It is such a shame that the once mighty Williams & Glyns Bank was taken over by The Royal Bank of Scotland (yes, I know they were all part of the same school N.W. and all that but W&G had staff and managers that knew you personally and cared. Now? It is all generic and you can't speak to anyone who knows you or your history.You have to go through everything every time. Romance? Unrealistic? No! How banking should be and was before Banks became The Government and we all bowed to the God of Usury.
November 2017 by Matthew Convery
The staff are always helpful and very friendly. The wait usually isn't too long. Overall very good!
December 2016 by Beefy Beefy
Y put this image up of the bank if it's not there any more. Went there bcuz yoy said it's there. Guess wat. No bank. Gone.... Great help thsnks
June 2016 by Miiah King
Never answer the poxy phone, I spent a whole week for several hours a day trying to get hold of them. I too have had the phone put down on me several times.
February 2015 by Jo King
Awful service, I spent half an hour trying to call the branch this morning and experienced someone answering the phone and putting the receiver down on me without speaking.
