September 2023 by Lachlan Dale
We bought a poor quality, flimsy box for 5 pounds (?made in the UK!?), and were then told we would need to purchase our own tape to tape it up. Then the price quoted was 2.5x what the information online suggested. Nothing against the staff, but the system is very poor.
September 2023 by Sean Headley
ABSOLUTELY the WORST Post Office outlet I have ever used! It is consistently POOR. Horrendous queues, rude unhelpful staff, and no one taking responsibility for any aspect of its management. AVOID!
August 2023 by DIEGO SANTANA
They have 3 self-service machines so quicker than manned window. But they close them if short of staff, breaks
July 2023 by Jack Taylor
The staff are kind and helpful - the issues are not their fault at all. However, this branch is chronically understaffed, creating long queues, unhappy customers, and a lottery as to whether full counter services will be in operation.
July 2023 by Cliff Ward
Great service today by the chap in the Post Office, he carried on serving even after closing time to ensure we all got our post sent.
April 2023 by Brighton & Hove Taekwon-Do
Went today for a digital passport application they advertise on their website. Queued for 20 minutes to be told: ?oh the tablet for passports is being used for another customer you have to come back in 1/2 hour? they have 1 tablet for the whole of the main post office in Brighton
April 2023 by Alis Knowles
Seems like in the last month theyve fired all the staff and stopped operatiny the self service machines too. The few staff that work there are really nice but over stretched and busy, queues always bare long
March 2023 by Savannah Phillips
Went to get my BRP rerouted to this branch, paid for it and they never sent the email for my brp to be rerouted to the Brighton branch. They never answer their phone either!
March 2023 by Gulcihan Vural
The worst post office that I?ve ever been. There is always an insanely long queue!
February 2023 by Emre Oztek
Always understaffed, always a long queue. I walked in last Sunday to get an international driving license. The queue was so long, I was told to come back later. I went back today (also Sunday), I was told the counter services were shut today. And further told that ?on Sundays, we sometimes open either the counter services or the self-service kiosk, and sometimes both?. How are people supposed to know when you randomly decide to open which service?
January 2023 by Dean Perry
Walked here during my lunch break to post a prepaid letter. Presumably just drop it off right?Wrong. It has to be processed by someone at the counter. Only there is only one counter open with a queue of more than a dozen people (presumably getting travel money). The two people staffing the self service machines can?t help and to cap it all the counter is about to close for an hour so the single point of failure manning it can go to lunch.Came back the next day and queued for ~30m as the same single counter setup was in place ?. No customers on the self service machines, but still the staff manning them couldn?t open up a new counter
January 2023 by Tania Rowlings
I will never go here again its a nightmare every time,Yesterday huge queue only 1 staff serving who was training who got the brunt of unhappy customers!I staff at the self service who was doing a good job but no fully trained staff serving at non self service tilUntil member of staff arrived late as she was on a course - I had been waiting nearly 3/4 hour she asked for drop off parcels only so big rush to her till and people who had been waiting longer were not served!!!!I left gave up as the training personnel had left to get help no one else was servingAVOID THIS POST OFFICE STRESSFUL AND UNPROFESSIONAL!
December 2022 by Megan Morgan (she, her)
Normally quite apprehensive going to this Post Office as the other reviews suggest, it's usually a bit of an ordeal. But I was pleasantly surprised. 3 x staff behind the counters so the queue was moving fast. Self checkout only waited a few minutes. Man working the self checkouts had a lot of customers with different needs and he helped everyone quickly and was incredibly polite.
December 2022 by Cloud White
Take a nice stroll down to another post office. Nice walk, will save you queuing and a headache
November 2022 by Gem Jones
Self checkout machines are awesome!Harrison was incredibly helpful and helped us out with all manner of things including Christmas postage times, international duty papers and in the end saved me £17!! Excellent service, thank you very much!
