August 2023 by phoebe Lee
I would give this zero stars but there wasn?t an option to? incredibly rude man refused to serve us to post a package with no explanation. We were told that the post office was shut as soon as we walked in, even though we then saw 5 people come out having posted their parcel. When we went back in to question the horrible man and he snapped at us, gaslighting us saying that ?no i told you you couldn't post it as there was a queue?. There was no queue. He was talking to us as if we were on the bottom of his shoe. I explained i was not happy with his rudeness and he told me to stand outside if i was going to be rude and it has nothing to do with me. My friends where then told that its policy and they wouldn?t understand. If there is a policy that states we cannot post internationally on a Sunday we would have excepted that however we were just shut down and refused in a horrible manner. Don?t go basically.
March 2023 by Maya Icarangal
Person serving me was rude and impolite - horrible customer service. Awkward vibes and did not appreciate the way I was spoken to.
January 2023 by Kija Love
Always knowledgeable and friendly. Opening hours are amazing.Can't help but think a few of the salty reviews are by people that still think they are able to talk to retail staff like dirt (as witnessed on several occasions in here). Peace and love ??
January 2023 by d mc
So handy to have a great local post office with long opening hours! I'd be lost without it
December 2022 by Katie Johnson
Consistently the best post office experience I have ever had
November 2022 by Kryss Mcleod-Huntley
Very friendly, non-judgemental, helpful staff, especially Emma. ?
October 2022 by Marc Wilmot
Most unhelpful service again today. Advised incorrectly re the strike. Avoid this post office St Jame s St much better!
October 2022 by Florent Durieux
Treated very rudely by a member of staff. Waited over 10 minutes at the post desk then someone comes in with a parcel and goes straight to the front tills. I asked politely to be served first as I had been waiting so long and was treated awfully by the young blonde male serving me. He then apologised to the woman pushing in and said something rude to her about me when I walked out. Such an awful experience considering I use this post office almost daily
August 2022 by Ralph Mortimer Roome
Brilliant post office, unbeatable opening hours, polite and efficient staff.
June 2022 by Chris M
What?s wrong with them in here? A collective of grumpy, rude, can?t be arsed workers. So bad for the community to have to tolerate such an unprofessional postal service.
April 2022 by Victoria Victoria
The most rude, grumpy, judgemental people in Brighton work there. You?ll walk in and they?ll just stare at you like you?re not supposed to be there, then service is just a disgrace. Please somebody fire all and hire new people I beg.
April 2022 by Benjamin Phillips
Shame it appears some have been upset by disability discrimination. There are quite a few members of staff, so perhaps a bad egg? For me the service has been rock solid on every occasion. Islingword isn't even that local to me but I've switched my default Post Office as the opening hours are unbeatable!
February 2022 by Stuart Bagshaw
Best PO ever, 8-8pm 7 days a week, amazing! Ultra nice people too. I never review anything but credit where credit's due!
February 2022 by Faerie Nuf
Staff were very rude and unprofessionalIn very difficult times such as these.They are not adhering to the disabilities act 2010 and were highly discriminatory to my good friend. Some education in customer service is strongly advised.
February 2022 by Angie Watts
Disgusting treatment of my friend who is exempt from wearing a mask. It's people like you who are the problem. Complete Descrimination which is illegal under the 2010 Descrimination act. I hope she takes this further. I shall be sharing this around to show others how you treat your customers. You all need to hang your heads in shame!
