September 2023 by Seb Feast
The staff at Lush are always friendly and helpful, but when we went on Saturday we had a particularly lovely time thanks to Jaz. They made us feel comfortable, helped us try a bunch of products and gave lots of good tips about what could work well together. It was a great experience and I'm really glad we visited! P.s. we regret not buying the sticky date shower gel so we have to come back soon ? Thank you Jaz & all the team
August 2023 by Charlie Price
Went in today and got myself some birthday treats. The girl that seved me was so lovely and helpful (didn't get her name but dark hair and it's her birthday next week) and she gave me loads of extra samples to spoil myself before my party. She completely got the goth themed party idea and picked out loads of goth themed little treats for me ? thanks sl much
August 2023 by Leila El
huge huge thank yous to Finn who helped me find my next spotlight perfume !! was such a delight exploring all the beautiful fragrances, i had a wonderfully tailored experience thanks to their expertise and appreciation for all the special little details. made my day :)
August 2023 by Steph Field
Fantastic customer service from Lori, she was so engaging, friendly and knowledgeable. Had a wonderful time mixing potions and playing with bubbles. Never felt pressured to buy anything but did anyway because the products are lovely. Shout outs to the gentleman who let us purchase the birthday llama bath bombs, even though they are party exclusives! Thank you ?
August 2023 by Sophie High Barker
Another massive shout out to Lori! We?ve had the best experience at this store. All the staff amazing but Lori is a super being! She helped with products, gave us samples and invited us back so she could teach my daughter how to do a face massage. She is so passionate and knowledgeable and gets me wanting everything in store without being salesy. The facial I got plus the lesson for my daughter and her friend were fabulous, the girls are still buzzing.
July 2023 by Selenay Zincir
I visited lush today in Brighton one of the best experiences so far. For a start I had a kind staff member ( Nyx) who helped me with all my questions and guided me to the most helpful treatment I was looking for. We also had great conversations with Beckah , Ro, Aimee and Jordan all very helpful, knowledgeable and insightful in their jobs. Also one of the best LGBTQ friendly environment to be in, time just flies in here such great vibes thanks again. ??
July 2023 by Claire Newell
I've just come here to say Lori is Amazing!! Popped in with my 4 year old today, in all honesty just to look round with no intention of buying anything and then Lori popped up! Genuinely, one of the best kids entertainers I've ever seen. Lori has got such a warm and lovely way, such a natural with kids, got down on my daughter's level, blew her mind and made her feel so special. And of course I then bought a few products but not because I was made to feel any obligation to. We will be back specifically for Lori.
July 2023 by Leah Hamer
had such a lovely experience at this store today. unsure of their name but they had black hair, tattoos and were so lovely. they took the time to ask questions about what me and my partner liked day to day to figure out perfect scents for each of us. we spent about half an hour with her as she made a story out of the scents she was showing us. never felt pressured to buy anything and they were just genuinely passionate about the products. came away with a delicious new scent, 11/10
July 2023 by Raphaëlle VANDEN BEMDEN
Had the best experience at Lush Brighton. I was looking for a variety of products adapted to my needs and routine and Lori went out of her way to give me honest and great advice and show me how to use everything. Lush always made a good impression on me but this woman is gold, she?s the true spirit of great customer service and just a beautiful wonderful human being. Thank you so much for your time and I will certainly be back!
June 2023 by Adam Dennis
Always an amazing experience with the Brighton Lush team!Popped in with my mum on Saturday for belated birthday spa treats, and Lori was just the best with walking us through the many ways we could unwind with some of the hand and foot masks. Lori even amazingly demonstrated the masks with a mini spa treatment/demo for my mum, which was so incredibly kind, and just above and beyond!Can't sing the praises of the team enough - shout out to Finn for being lovely when paying for the goodies too!
May 2023 by em woods
Me and my friend went down here to have a look around and the staff members were extremely helpful with questions- Jaz gave us a demonstration of some skincare products which we then bought and she was very enthusiastic and informative about the products. The staff are very knowledgeable about what they sell and are all very lovely :)) will definitely come back soon!!
May 2023 by Rose A-D
Came in today and was absolutely enthralled by your lovely Lori - who went absolutely above and beyond with their expert knowledge about the various histories and intentions with Lush perfumes. Truly a storyteller, a wonderful human being and a top notch Lush employee - made my day !! ??
May 2023 by Georgia Hargreaves
My partner and I had a lovely experience at this Lush. My partner loves Lush, I?ve never really visited the store. However, I was thoroughly wowed by the service we received. We spoke to Lori, future historian/Lush spa therapist who had such incredible knowledge of the company and their products. I left the store knowing I would come back and buy products from this store. All of the staff seemed lovely and I can imagine it?s a nice place to work. Thanks again Lori for your fantastic service and chat :)
April 2023 by Tia
My three friends and I had the best experience at the Lush Brighton store. I must give a shout out to Ash- they were so lovely, helpful, knowledgeable are honestly made my day! Thank you so much Ash. We were very glad to get our hands on the Mario bath bomb! X
April 2023 by Theresa Barrett
Was served by Fin a while ago. Shouldn't have waited so long to leave the review as the service was great. Got a gift for my brother that was perfect all thanks to Fin's advice and fun personality.Highly recommended!
