September 2023 by Gabriel Cohen
Shona was amazingly efficient in liaising with the landlord and renewing my tenancy. Leaders ?Repair and Protect? very helpful, and they sent repair people round most promptly where there were a fee teething issues towards the beginning of the tenancy.Leaders of Western Road Branch, Hove are amazing people to deal with, both helpful and friendly.
September 2023 by Graziela Boulting Williams
After five months of frantically searching for housing, my partner and I were recommended Leaders by friends and we?re so glad! We couldn?t have asked for a more helpful and caring agent to support us through this process than John. He was so communicative with us, and was always first on the scene when there was an issue during the application and moving process, even physically helping us get some of our stuff into the flat! We are so, so grateful for him and would totally recommend him and Western Road generally, as we couldn?t be happier with our flat. Thank you, John!!
September 2023 by Tracy Cullen
Rebecca Jones has recently taken over management of our flat and has managed the changeover. The tenants moved out and Rebecca has been extremely efficient and helpful at responding to my concerns and taking me through the report. quickly identifying what needs doing. securing a contractor who provided good value for money and could operate within the required timeframes and communicating with me really well. She was also really friendly and professional. Thank you!
August 2023 by Ky Jafari
Rebecca has been our property manager for a while now, and has always shown a great level of care when dealing with any queries or issues we've had. Very helpful & quick to respond too.
June 2023 by K F
We had a great experience with Leaders in Brighton. Jackie Duffell was very helpful. Also, when we had requests and needed confirmation related to our tenancy and SSE bills two years after our tenancy had ended Leaders still helped us to resolve everything.
May 2023 by liam bellchambers
Been absolutely brilliant, have supported me and my flatmate the whole way through, found us an amazing property and really helped us understand and compose everything together especially Tom who?s been absolutely amazing with us! Couldn?t been any happier with the service!
May 2023 by Stuart Draper
Francesca has been managing our property at Buckingham Place for quite some time and has been the best property manager I have had dealings with in the past four years. She has sorted out so many issues that I can truly respect what she has achieved. I trust her and know she is on the case and gives the very best customer service to her clients who rely on her management and abilities. Top notch in her field!
May 2023 by Daniel Greenhead
Our property manager, Rebecca Eager, has been wonderfully helpful and responsive in dealing with any issues we have had with our flat. It's nice to have a property manager who is genuinely responsive to concerns about the property and ensures that work on the property is not disruptive.
May 2023 by Helen Tzortzi
Absolutely horrible. I don?t know where else to turn at this point. I was allowed to move in without being informed by anyone at all that there would be constant and extremely loud building works on half of the building outside my windows for over half of my tenancy. I work from home and have had countless meetings and work days cancelled due to the noise. Me and my partner have to shout to hear eachother. My front door also has no mortice lock. I have emailed countless times and rang in the last 6 months quite literally begging just to receive a date for when the building works will be finished and when I can expect a replacement lock for my door. I have received no response. At all. I am disgusted and fed up.
May 2023 by dimitra antwniou
Well bone LeadersAnd well done Rebecca Eager for being so helpful with the problem we had with the roof and not only. Arrange the inspections for everything on time, and in general whenever we need something always there polite and helpful.Thank you . Continue your good job.D. BechlioulisD. Antoniou
April 2023 by The Court Case Podcast!
Myself and my partner are currently renting an apartment in Western Road through Leaders. Jason Day is our property manager and he has been fantastic. Extremely communicative and fast on any fixes and problems we come across. We couldn't have asked for a better team than leaders!
March 2023 by Steve Harding
Just a short but important review for prospective customers of Leaders Lettings. The viewing team, contract negotiators and aftercare, namely Charlotte Falk have been exceptional in every aspect of our let. Congratulations on a superb team
March 2023 by Charlotte Clayton
Francesca Cranford has been brilliant at looking after my tenancy as well making the check out process as simple and as easy as possible. She always returns calls or emails - five star rating!
January 2023 by Brenda Westgate
Leader's where extremely helpful in selling my flat, I had to extend the lease and they gave me all the information I needed. An open day was arranged and the flat sold straight away. Kay Kennedy kept me updated at every step of the way. Would highly recommend them to anyone very efficient company.
December 2022 by Symon M
Charlotte Faulk, my Property Manager is easily contactable and responds quickly. We have built a good rapport liasing together over the past 5 years when our property has been let out. Charlotte strikes a good balance, understanding things both from my landlord perspective and the tenant's perspective. I am very happy with the continuing service.
