August 2023 by Sara Aiello
I bought a pair of beautiful leather boots in the store. I have never been so happy with a purchase. The customer care is exceptional, they are kind and understanding. There is no doubt that I will go back for my next pair of shoe.
June 2023 by Marie Banner
Went in to the store as a group of six 50-something women (including an accountant, social worker, and legal secretary), to be followed around the store by two incredibly stony faced female employees, who obviously thought we were going to steal anything we looked at - although we all posess 2 legs, and 1 half of a pair of shoes would be of no use to any of us! Even a passing compliment about the shoes worn by one of them was met by a condescending sneer. Maybe some retraining on customer skills might be of use to this pair. I certainly don't appreciate being looked down on by anyone! I'm happy to say I bought the shoes I really liked that I saw in this store - but I waited until I got home and bought them online - there's no way I was risking any commission going to this pair!
May 2023 by Nadine Auckle
Super friendly lovely team. Plus very helpful. In love with my new rainbow leopard print handbag ?
December 2022 by michael paling
I went into the shop yesterday & was served by rob, I wasn?t expecting to get what I went in for as the boots my granddaughter wanted were sold out everywhere, rob managed to locate me a pair in Cardiff, & arranged for me to pay the shop on the phone & then they put them on the ups lorry to be delivered tomorrow. Rob went above & beyond to help me & has made my granddaughter a very happy 20 year old for her Xmas parties. Thanks again rob ??
December 2022 by ellie
i recently visited this store and was made to feel rather uncomfortable during my visit; a member of staff followed my partner and i around suspiciously - making it very obvious that they were doing so. i have worked in retail myself and completely understand the fact that you need to keep a watchful eye (especially for brands as such), but neither myself or my partner gave off any kind of ill-intent. not once were we asked if we needed assistance; which is something i have done (when working in retail) if i?ve ever been suspicious of a customer to make them aware that they?re being watched. and, this is expected of retail workers in general - regardless of the situation. my partner and i were the only customers in store, too. this visit was my first and will most likely be my last due to how uncomfortable i was made to feel. i never write negative reviews (or even like the idea of doing so), but customers shouldn?t be made to feel such a way.
July 2022 by Wil J.
The shop assistant was very friendly and professional
April 2022 by Cindy Larocks
Me and my daughter came yesterday and was met by a very friendly team.Rob..(if I am not mistaken)..had this wonderful aura..and instead of not buying my daughter's trainers..we did!....the beautiful lady assistant and even the friendly doorman made our trip to this shop an experience!..thank you guys and keep it up!
February 2022 by MichaelNM
A lovely bright, welcoming shop. The person who served us was not just in sales she wanted us to find what we wanted. We left with a pair of ladies ankle boots which were in the sale and we did not see on display.
August 2021 by Lou Kyle
Wow what wonderful staff! I tried on lots of sparkly trainers and nothing was too much trouble. So I purchased 2 pairs....happy days. And my health and wellbeing is restored ??
August 2021 by Gina More
Love this shop...the staff are bright, friendly and helpful. Really enjoy my new shoes more for the nice shopping experience.
June 2019 by Melanie Mann
I found the perfect shoes but unfortunately the Brighton store didn't have my size. The assistant located a pair in the Covent Garden store. I bought them and they were delivered to my home within two days.
March 2019 by David Colquhoun
Absolutely disgraceful ordered boots for my wifeâ??s birthday from Debenhams the order got lost I spent 4 days on the phone to Debenhams no one would help they finally turned up and as there a present I would have expected it to be neat but no the box is ripped the soles have black wear marks on them what a joke Cheers kurt Geiger for making my wifeâ??s 30th a special one (NOT).
February 2019 by Keith Barry
Went with someone who wanted to buy some shoes. The sales assistant couldn't have been more helpful or knowledgeable about the products and asked for, then acted on, the criteria for style, fit, use and material. In short, superb service, this was someone who will go far in sales.
February 2019 by Gonzalo Slako
Durable but stylish shoes and excellent employees
December 2018 by Majikxoxo F
Love the shoes! But the quality is awful for the price! And staff seem to think they are on another level. My rencent pair lasted 1 day before a pearl came off
