September 2023 by Rachel Blake
Everyyime without fail my partners prescription is lost ... not forget we always phone ahead to check its ready yet when I go to collect it it's always missing
July 2023 by Pat Arrend
My daughter picks up my prescriptions, and the last couple of timesshes been there for me and her own prescription she has had to wait nearly half hour each time. The young girl who serves hasnt got a clue what she is doing. Plus theyve got more staff in there, she counted at least 6 in there. Weve been using this chemist for the past 40 plus years. Its terrible service!!!!!!!
July 2023 by Susan Harris
Just moved back in the area. Asked them to do a repeat prescription for my daughter and they have messed it up. Not impressed with the pharmacy as the meds she is on is important. They told me to my face they would do her prescription and on phoning to see if they were ready nothing. I will never use them again.
May 2023 by sharon jay
Used this chemist all my life its also our local, but after there attitude there now for the last year, I'm changing and will never step foot in there again.
April 2023 by Parker Francis
prescriptions usually on time, staff could be more educated on transgender people/ pronouns
December 2022 by M I ARIF
Most of the time prescription ready on time and staffs are friendly. Hope they stay professional.
July 2022 by Harry Atkins
Prescriptions ready in time, polite staff and they ask the right questions, before handing them over. Pharmacy spotless.10 out of 10
March 2022 by LizTC
Terrible staff communication, constantly I called them they told me one thing like I can book my flu vaccine on a Tuesday, then when I go there they told me not I have to come back another day next week even though I confirm in the telephone one week before. Then for my repeat prescription they told me is it ok to have repeat and pick up 2 days later, then when I pick up they told me no cause I have to re booked with the GP before, when previously the surgery staff instructed me to directly ask the prescription to pharmacy. I am not sure why the staff contradicts so much and they constantly miscommunicate to customers
January 2022 by Hafeesha Thoppil Babu
Terrible staff communication. They charged me £18 without informing me one medicine isn't available. And nobody told me that I should come and get it later. What if I don't go and check it with them again. Staff was rude. So bad!!
December 2021 by thaliaLC
Terrible staff communication, constantly I called them they told me one thing like I can book my flu vaccine on a Tuesday, then when I go there they told me not I have to come back another day next week even though I confirm in the telephone one week before. Then for my repeat prescription they told me is it ok to have repeat and pick up 2 days later, then when I pick up they told me no cause I have to re booked with the GP before, when previously the surgery staff instructed me to directly ask the prescription to pharmacy. I am not sure why the staff contradicts so much and they constantly miscommunicate to customers
November 2021 by Cat Black
I booked my pfeizer vaccine online and was directed to Kamsons. When I got there I was told they were only offering pfeizer as boosters and I informed the lady administering the vaccines I opted for pfeizer on the nhs site as a personal preference and no other vaccine. I was told that's fine it won't be a problem and I should wait my turn and so I waited for another half an hour. When it was my turn the lady administering the vaccines then tells me unfortunately she won't be able to give me the vaccine unless it is a booster but that I can get Moderna instead. This was a waste of my time because she could have told me this the moment I walked in and I could have gone elsewhere and not waited 2 hours just to be given an ultimatum. Very disorganised and unprofessional. The lady checking us in however was very delightful, apologetic and helpful.
August 2021 by Cheryl O'flynn
Lovely and organised pharmacy for covid injection. I suffer from needle phobia and thay couldnt of been nicer to me , Omar gave the injection and didnt even feel it, he was a lovely man and very empathetic. They even gave me a screen after to sit behind in case i fainted .was a lovely experience would recommend to anyone anxious.
August 2021 by Rachel Bannister
Amazing pharmacy they go above and beyond especially during these hard times they delivered my meds to my door I couldn't be happier
August 2021 by Kerry Lower
Quick and easyHad medication I needed and did not have to wait long. Also set up a follow up call as its a new medication
September 2020 by Ray Taylor
Honestly, i have never been so rudely treated as a customer when I used to use this place for my prescriptions . The Attitudes of staff here is appauling & i thinkthey should have lessons in How to treat their customers with respect. I complained & even that was met with malice . Horrible people
