September 2023 by Sam D
Very unhelpful and rude staff.Genuinely surprised to see so many 5* reviews. Would rate 0 if I could.Also have discovered that the diamonds here aren?t certified thus, I am very pleased that I made my purchase elsewhere.Time to brush up on the Customer Service training.
August 2023 by Ben Scott
I recently went in store looking for a watch and ring for my fiancée. A massive thank you to Oihane and Chris who provided excellent service, advice and recommendations throughout my appointment. Both of them went above and beyond to meet our needs and nothing was too much trouble for them. Highly recommended store and staff.
August 2023 by J W
Huge thank you to Chris who helped me with a purchase on Friday.Never pressured, always relaxed and happy to take the time to help you find the right thing.A great customer experience!
July 2023 by Arthur Hebb
Massive thank you to Matt! He was extremely friendly, knowledgeable and helpful, and assisted greatly in choosing the perfect 21st birthday gift. Could not be happier, thanks again :)
June 2023 by Andy Maurice
Would like to give 0. They do not sell certified diamonds, could be from anywhere. Have you seen the 2006 film? The manager and staff didn't make it clear that they only sell bling, even when we asked if it was certified. Only discovered this when collected the resized ring a few days later. Anyway, full refund received. Oh, the coffee was nice!!
June 2023 by Jordan Legge
Fantastic! Cold beer on arrival, friendly and knowledgeable staff. Couldn?t of helped any more. Even after purchase the staff are happy to help in any way.
May 2023 by Paul Draper
Been using Goldsmiths to purchase and service my watches over the last decade and the service has been excellent. Picked up my Omega De Ville today - really happy.
May 2023 by keiran stigant
William was very kind, knowledgable and took the time to answer all questions I had with regards to my recent watch purchase. Very satisfied with my purchase and would certainly return in the future.
May 2023 by Karl Hopper-Young
On the ball. One of the few shops who know what they are doing.Thats why I bought there.
April 2023 by Colin Brown
Kevin was very attentive, did not rush the sale and took every effort to make sure my new watch fitted perfectly.
April 2023 by David worledge
I bought a wait list watch at this store Will was the salesman. He did a very good job of explaining the functions of the watch. He made it a very good experience. Many thanks.
February 2023 by Suzanne Walker
Just want to say a big thanks to this branch for their kindness, professionalism and excellent product knowledge whilst helping me these past few weeks! Ollie is a brilliant sales advisor and a true credit to the store, I have every thanks for his assistance and integrity and have been left very satisfied with my new products. Would definitely recommend this team and their experience! Thank you again!
January 2023 by David N
Purchased a watch yesterday. Sales advisor William was excellent and made the buying experience really enjoyable.Highly recommended and wouldn't hesitate to use again.
December 2022 by Tiziano C.
High level of hospitality and excellent coffee.Great advices received from Cameron and Chris that guided me for what i looking for.It is always a pleasure to found people with a good combinations of friendliness,education and savoir faire in a big company like Goldsmiths inside a Mall!!Extremely pleased and looking forward for next step.
November 2022 by Emilia Mae McGee
Came in here today in search for a set of gold hoop earrings. I was seen immediately and made to feel very welcome into the store. I had so many questions before proceeding with my purchase, the staff were really knowledgeable, thorough and attentive. A professional and friendly team. Thank you so much for a fantastic experience. I am thrilled with my purchase.
